Media Clerk (Clerical Clerk)
Client Services, Inc. -CR
Heredia, CRI
hace 6 días

Client Services, Inc. is an 'A+' BBB Accredited call center in Heredia, Costa Rica. We value our employees and are proud to offer :

  • Comprehensive Insurance Benefits
  • 401(k) Retirement Plan and Tuition Reimbursement
  • Business Casual Attire
  • Responsibilities

  • Receives, identifies and processes all incoming consumer correspondence including disputes, inquiries, notifications, and other various types of letters.
  • Ensures that all sensitive correspondence be handled quickly and in the appropriate manner as outlined by client requirements.
  • Ensures correspondence is directed to the proper parties or individuals.
  • Serves as an internal auditor to make sure the procedure was correctly executed in all areas of responsibility to prepare for client audits.
  • Completes client spreadsheets.
  • Works with other departments and employees to meet client deadlines.
  • Organizes and prioritizes all work to meet set and expected department deadlines on a daily basis.
  • Use computer and phone for long periods of time
  • Adhere to company attendance requirements and work assigned schedule.
  • Adhere to client, company and regulatory requirements and policies.
  • Qualifications

  • Basic computer skills including Word & Excel knowledge
  • Strong comprehension skills with the ability to prioritize and multi task
  • Must have concern for order, quality & accuracy, be flexible, detail oriented, and be able to work as a team
  • Ability to meet daily company deadlines in a fast-paced environment
  • Communicate and work effectively with superiors and colleagues
  • All required tasks must be performed accurately and completed by the daily deadlines
  • High school diploma or equivalent
  • Client Services, Inc. is an equal opportunity employer.

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