Manages assigned sales territories and day-to-day activities of sales team to meet and exceed all established goals. Sets and tracks team members' goals.
Assists management in creating business plans to uncover new opportunities, and increase sales and profits in the territories.
Performs inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers.
Essential Duties & Responsibilities Required :
Creates and implements customer specific business plans to uncover new opportunities, increase sales and profits and secure territory growth.
Communicates constantly with teams to inform them of daily tracking of sales, and important customer and product information.
Prepares forecasts for monthly and quarterly performance by customer. Assigns duties to associate team members to ensure coverage and completion of all relevant tasks.
Evaluates customer slippage reports to determine on which customers to focus attention. Keeps track of each account's credit status to determine accounts needing review or accounts that may run into credit problems and interacts as necessary with Credit department in order to resolve customer credit issues Keeps updated profiles on all accounts to anticipate where we can fulfill a need in their respective business plans.
Participates in vendor-sponsored and Corporate-sponsored training / meetings to attain new and existing product, industry and company knowledge in order to provide better service to customers.
Establishes consistent and frequent competitive intelligence reports from customers to Sales Manager Human Capital Management and Leadership Hiring, coaching, developing and motivating sales team members.
Maintains records, performance information and documentation. Provide and pursue all necessary and required training (e.
g. vendor training) and development for employees. Conducts team member performance management including administering Performance Improvement Plans, RoHR, monthly MBO's, attendance and adherence to TD policies and procedures.
Responsible for team reward and recognition programs to include nomination and monitoring of division and corporate programs.
Performs other additional duties as assigned.
Qualifications, Required Knowledge Skills & Abilities and Working Conditions :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Educational / Experience Requirements : High school diploma / GED plus the established minimum requirements for the position.
2-3 years supervisory experience. Experience in the Sales or IT industry is a plus.
Language : 100% proficiency in English
Working Conditions : Professional, office environment. Occasional non-standard work hours or overtime as business requires.
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