SAP IT Analyst
3m
CR, Asuncion De Belen
hace 10 horas

Job Description :

3M is seeking an IT SAP TM Business Analyst for the Information Technology / Corporate Staffing Group.

The IT Business Analyst will be responsible for supporting the business processes in SAP TM module including requirements definition, data integrity, testing, training, and reporting.

The applicant will bring STRONG Technical knowledge of SAP and / or working knowledge in associated business process areas.

The IT Business Analyst must have the ability to perform SAP configuration troubleshooting independently while working effectively across 3M’s SAP Support and Global IT Organizations when required.

You will be a self-starter with strong communication skills and the motivation to become a key participant in 3M’s global deployment of SAP.

Principal Accountabilities

  • Perform configuration analysis across SAP TM (Transportation Management) module and associated integration points
  • Provide functional knowledge for the applications supported by 3M’s IT support organization and associated business processes
  • Ability to resolve complex business requirements via SAP TM configured solutions
  • Understanding of integration points between SAP TM and SAP ECC
  • Develop functional specifications and guide the development of those programs within the development team
  • Work with business and IT leadership to define user requirements, and translate them to functional specifications
  • Accountable for end to end resolution of incidents; track and monitor incidents throughout the lifecycle
  • Provide global SAP TM administration
  • Collaborates as needed with other SAP IT support team members on configuration design questions and analysis
  • Facilitates interactions and escalations with appropriate groups (e.g. 3M Solution teams, Global Infrastructure, Integration points etc.)
  • Meet or exceed established 3M Support Service Level Agreement (SLA)
  • Update procedures, operation instructions, and any other documentation impacted by system changes
  • Must be able to travel internationally if needed
  • Off hours on-call support is required
  • Required

  • Bachelor’s Degree or equivalent work experience
  • Minimum of 2 years’ experience working with SAP TM as a technica l resource (IT) or key user. Technical skills in SAP SD with high knowledge in Transportation, or any other Transportation Management System with interaction with SAP would be also considered.
  • Preferred

  • Minimum 3 yrs business process design and / or redesign
  • Understanding of integration points between master data solutions and SAP TM / SAP ECC.
  • Experience working in a global support environment
  • Individual must be detail oriented, self-directed and have strong independent problem solving skills.
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