Job Description :
3M is seeking an IT SAP TM Business Analyst for the Information Technology / Corporate Staffing Group.
The IT Business Analyst will be responsible for supporting the business processes in SAP TM module including requirements definition, data integrity, testing, training, and reporting.
The applicant will bring STRONG Technical knowledge of SAP and / or working knowledge in associated business process areas.
The IT Business Analyst must have the ability to perform SAP configuration troubleshooting independently while working effectively across 3M’s SAP Support and Global IT Organizations when required.
You will be a self-starter with strong communication skills and the motivation to become a key participant in 3M’s global deployment of SAP.
Perform configuration analysis across SAP TM (Transportation Management) module and associated integration points
Provide functional knowledge for the applications supported by 3M’s IT support organization and associated business processes
Ability to resolve complex business requirements via SAP TM configured solutions
Understanding of integration points between SAP TM and SAP ECC
Develop functional specifications and guide the development of those programs within the development team
Work with business and IT leadership to define user requirements, and translate them to functional specifications
Accountable for end to end resolution of incidents; track and monitor incidents throughout the lifecycle
Provide global SAP TM administration
Collaborates as needed with other SAP IT support team members on configuration design questions and analysis
Facilitates interactions and escalations with appropriate groups (e.g. 3M Solution teams, Global Infrastructure, Integration points etc.)
Meet or exceed established 3M Support Service Level Agreement (SLA)
Update procedures, operation instructions, and any other documentation impacted by system changes
Must be able to travel internationally if needed
Off hours on-call support is required
Bachelor’s Degree or equivalent work experience
Minimum of 2 years’ experience working with SAP TM as a technica l resource (IT) or key user. Technical skills in SAP SD with high knowledge in Transportation, or any other Transportation Management System with interaction with SAP would be also considered.
Minimum 3 yrs business process design and / or redesign
Understanding of integration points between master data solutions and SAP TM / SAP ECC.
Experience working in a global support environment
Individual must be detail oriented, self-directed and have strong independent problem solving skills.
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