The Operational Excellence Manager will be responsible for leading our ongoing efforts to enable a culture of continuous improvement in all aspects of our business operations.
This position has a strong emphasis on improving workflow efficiencies, enhancing quality outcomes, and strengthening our control environment with the goal of consistently delivering value for our consumers.
You will have a sit at the table of the Bacardi Enterprise Services leadership team and will have a unique opportunity to shape the future and influence transformation. ABOUT YOU
If you are an experienced continuous improvement professional, you are passionate about transformation and exploring creative ways to execute business processes, this role will be a perfect fit for you.
If you have always envisioned an environment where fearless decisions are made and where you are given the opportunity to own change on behalf of the consumers, Bacardi BES is the place for you.
RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE
Partner with operational teams and business partners to plan, execute and oversee the implementation of process improvement projects.
Provide a cross-functional perspective, promote standardization and best practice sharing.
Serve as a process optimization internal advisor to business leaders to analyse complex business problems and make recommendations.
Support business case development for process optimization focused initiatives within Bacardi Enterprise Services.
Leverage objective, data-driven Lean Six Sigma tools and methods in all process improvement work. i.e. Value Stream Mapping, FMEA, Measurement Systems Analysis
Develop and deploy control plans and monitoring reports which help the business sustain the gains from process improvements.
Align with Business Intelligence Manager and applicable governance.
Coach others in the practical use of Lean Six Sigma tools and methods.
Deliver expected benefits from improvement initiatives which may include operational efficiencies, expense savings, improved customer experience, revenue growth, enhanced quality, and / or regulatory excellence.
Skills and Experience
SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY
Bachelor's degree in industrial engineering, business administration, finance / accounting or another related field
Broad and deep experience in shared services operations - 5 or more years.
Work experience with process design, transformation and improvement projects, preferably using
Lean / Six Sigma and / or other quality methodologies
Work experience with deploying mid-to-large scale IT systems and / or centralized shared services 5 or more years.
Lean / Six Sigma Black Belt Certification
PERSONAL QUALITIES SHARE OUR FOUNDER’S PASSION AND ENTREPRENEURIAL FLAIR
Excellent relational skills building relationships, resulting in strong relationships with internal stakeholders.
Proactive ability to anticipate a broad range of issues and concerns, developing solutions for the organization.
Excellent communication skills both verbal and in writing. Clear message delivery to ensure adoption of changes.
Ability to influence across hierarchies and cross functionally. A change agent and transformation enabler.