Financial Planning Tool Developer
Heredia, Heredia, Costa Rica
hace 9 horas

Responsibilities :

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.

Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission- critical). .

Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.

Ability to act as a mentor and guide other employees. Ability to provide direction and guidance to process improvements.

Ability to articulate clearly, recommend and explain resolutions / clients.

Understand and utilize ITIL.

Education and Experience Required :

First Level University degree : Computer Science or related field Typically 3-4 year completion beyond High School level, BA / BS or equivalent experience.

5-7 years’ experience in relevant technologies and customer environments.

Relevant industry qualification where applicable.

Knowledge and Skills :

  • Proficient with MS SQL based solution development and Database Management & Administration (DBA)
  • Ability to take team and end user requirements and transform them into operational applications / tools
  • Desire to implement and extend their capabilities into proactive solutions (web based, GIS interfaces, etc.)
  • Proven experience in SQL programing and code tuning, also experience with visualization tools such as Power BI, Tableau and QlikView.
  • Ability to effectively analyze and interpret large amounts of raw data to accurately convey business needs
  • Proficiency with Excel, PowerPoint, Project and Access and other business applications.
  • Advanced verbal and written communication skills for writing reports / proposals and making presentations, in particular the ability to clearly and effectively communicate technical results to a non-technical business audience
  • Ability to work independently under a fast-paced environment, comfortable to deliver results under pressure.
  • Strong work ethics and collaborative attitude.
  • Self / starter Innovative thinker with analytical / problem solving skills.
  • Microsoft Windows Certifications are a plus
  • MS SQL Server high availability skills are a plus (AlwaysOn)
  • Master in MS SQL Server Integrations Services
  • Programming skills in languages like C#, Python, DAX, t-sql and javascript is a must.
  • 5+ years’ experience in a business intelligence role
  • Proven experience as a BI Developer or Data Scientist
  • BSc / BA in Computer Science, Engineering or relevant field
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