Associate Collector
Western Union
Santa Ana, San Jose, CR
hace 2 días

Associate Collector Santa Ana, Costa Rica

Are you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience?

Join Western Union as an Associate Collector.

Motivated by our values : purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

We’re a team of over 8,000 people serving 200 countries and territories. We believe when money moves, better things happen.

Better is enabled by trust and respect

We’ll be looking to you to operate within the Credit & Risk Finance team. This is a team of highly motivated, business oriented professional risk specialists, who control the whole credit and payments cycle.

You’ll handle receivables processes and ensure the smooth and proper documentation control and tracking of collection agency placements.

You will be responsible to ensure all assigned agent accounts are reconciled in order to have a solid starting point for recovering funds.

It will be up to you to build effective business relationships with our customers based on trust, respect, and rapport. You’ll make a difference by working in close partnership with other departments in various countries and assisting customers, peers, and management.

Here are some skills, attributes, and qualifications you will have :

High school education.

Spanish and English language skills (B2+).

Excellent organizational and operational skills, ability to identify key issues and multi-task under tight deadlines.

Strong orientation to details and good time management and communication skills.

Experience in consumer and / or commercial collections preferred.

Technical or Bachelor degree in business administration, finance, accounting or equivalent experience will be an advantage.

Flexibility an availability to work on weekends.

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