Amazon.com is looking for high-judgment individuals to join us as a Product Review Abuse Investigator, to evaluate merchant accounts and safeguard Amazon’s global marketplaces.
Some of the responsibilities of a PRA Investigator include :
Process third party reports of Abuse to ensure a safe and fair marketplace competition.
Investigate suspicious merchant activity and behavior that could pose a risk to Amazon.com, our buyers, or other merchants.
Correspond with sellers and other entities to make informed decisions about their reports.
Achieve productivity and quality standards for investigations.
Participate in other special projects / assignments as necessary.
High school degree
1+ years relevant operations work experience.
Fluent in English and Portuguese
Flexibility with working hours and ability to work Saturdays and / or Sundays weekly.
Excel and / or some SQL / SAS skills are required.
A background in compliance, trademark or copyright laws, risk investigations, and counterfeit detection or equivalent.