Experience Manager
Selina
La Fortuna, Costa Rica
hace 1 día

Description

Who we areOur mission is to build a global movement where people live, travel, work, and experience while making meaningful connections.

Who we are

Selina was born out of a desire to celebrate the nomadic lifestyle : to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.

What the role is

The Experience Manager at Selina locations is responsible for ensuring we deliver memorable experiences to our guests that are aligned with our brand and mission.

This person will oversee all the content and programming design and execution at the location, coordinate with appropriate internal and external parties, manage the required staff and work in partnership with the country Experience Director.

What you will be doing

Programming 50% Own unit-level programming ->

put together entire month in advance.Host and Manage relations with Influencers.Owner of Music : playlists, volume.

Programming 50%

Culture & Experience 30% Blueprint activation and ongoing initiatives, measurement and actionplans.Own Brand Index at the property levelMonitor results of VoC Program for location and take appropriateaction.

Manage local community relations and SGB program at the unit level.

Culture & Experience 30%

Partnerships 20% Unit-level Content Partnerships to support content and programmingBased on occupancy, and size / type of property, the XM may be doingFront-

of-house shifts as well (e.g. : reception or bartending) and onlyspend a percentage of their time (e.g. : 60%) in the ExperienceManager function.

Based on occupancy, and size / type of property, the XM may be doingFront-of-house shifts as well (e.g. : reception or bartending) and onlyspend a percentage of their time (e.

g. : 60%) in the Experience

Partnerships 20%

Knowledge Marketing principles Event design and coordination Fluent in English and local language Microsoft Office Proficient Brand management Time managementExperience Experience in Marketing of events Experience in event organization Experience in team management roles (preferred) Experience in managing community relations

Knowledge Experience What you can expect

  • A competitive salary
  • Discounts at all Selina locations
  • 20% discount on food & beverage and Family discounts
  • And of course, your birthday off on us!
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