About the role
Your Opportunity Your ability to operate and orchestrate seamlessly within the matrix will be critical for your success in this role and of the function.
This role requires interactions across many functions (Finance & Non-Finance) as a resource to the international markets and service center employees.
As a key enabling position in the service center, a customer service mindset is essential. The desired candidate will deal with confidential and sensitive data and must ensure conformity with policies, procedures, and regulations of Bacardi and external government agencies. About You
Be an outstanding team member as part of a team that will identify and improve effectiveness to the services provided by BES.
Foster an Operational Excellence Culture within BES
Standardize and document processes to drive excellence.
Provide the insights and analysis to maximize resources, performance, and efficiency through analysis
Provide a study of KPI’s and SLA’s of our Shared Service Center.
With our Consumer at the heart, your key focus will be to :
Be an outstanding team member as part of a team that will identify and improve effectiveness to the services provided by BES
Foster an Operational Excellence and Continuous Improvement Culture within BES
Standardize and document processes to drive excellence
Provide the insights and analysis to maximize resources, performance and efficiency through analysis
Analyze KPI's and drive adherence to the SLA's of our Shared Service Center.
Become a point of contact for Operational Excellence in BES entities
Support and drive a culture of Operational Excellence through Lean Six Sigma tools and methodologies
Provides the support and training required to develop a well-rounded skillset, which be the foundation for advancing at Bacardi
Lead identification of business transformation across the BES Finance stream
Skills and Experience
The Skills & Experience needed to create your legacy
University degree in Business / Accounting or related discipline
1-2 years experience in Operational Excellence roles required
Experience in Shared Services environment preferred
Excel and VBA Knowledge is preferred
KPI, Productivity and Metrics Management is preferred
Lean Six Sigma Certification is preferred
Ability to encourage creative thinking beyond the boundaries of existing company practices and mindsets
Detail oriented with the ability to capture information in a clear, concise manner and can adapt information for various audiences
Anticipates customer needs and seeks to create value for the customer
Proactive individual that can collaborate and build effective relationships across all levels of the organization