Operational Excellence Analyst – Professional
Bacardi
Escazu, Costa Rica
hace 5 días

About the role

Your Opportunity Your ability to operate and orchestrate seamlessly within the matrix will be critical for your success in this role and of the function.

This role requires interactions across many functions (Finance & Non-Finance) as a resource to the international markets and service center employees.

As a key enabling position in the service center, a customer service mindset is essential. The desired candidate will deal with confidential and sensitive data and must ensure conformity with policies, procedures, and regulations of Bacardi and external government agencies. About You

  • Be an outstanding team member as part of a team that will identify and improve effectiveness to the services provided by BES.
  • Foster an Operational Excellence Culture within BES
  • Standardize and document processes to drive excellence.
  • Provide the insights and analysis to maximize resources, performance, and efficiency through analysis
  • Provide a study of KPI’s and SLA’s of our Shared Service Center.
  • Responsibilities

    With our Consumer at the heart, your key focus will be to :

  • Be an outstanding team member as part of a team that will identify and improve effectiveness to the services provided by BES
  • Foster an Operational Excellence and Continuous Improvement Culture within BES
  • Standardize and document processes to drive excellence
  • Provide the insights and analysis to maximize resources, performance and efficiency through analysis
  • Analyze KPI's and drive adherence to the SLA's of our Shared Service Center.
  • Become a point of contact for Operational Excellence in BES entities
  • Support and drive a culture of Operational Excellence through Lean Six Sigma tools and methodologies
  • Provides the support and training required to develop a well-rounded skillset, which be the foundation for advancing at Bacardi
  • Lead identification of business transformation across the BES Finance stream
  • Skills and Experience

    The Skills & Experience needed to create your legacy

  • University degree in Business / Accounting or related discipline
  • 1-2 years experience in Operational Excellence roles required
  • Experience in Shared Services environment preferred
  • Excel and VBA Knowledge is preferred
  • KPI, Productivity and Metrics Management is preferred
  • Lean Six Sigma Certification is preferred
  • Personal Qualities

  • Ability to encourage creative thinking beyond the boundaries of existing company practices and mindsets
  • Detail oriented with the ability to capture information in a clear, concise manner and can adapt information for various audiences
  • Anticipates customer needs and seeks to create value for the customer
  • Proactive individual that can collaborate and build effective relationships across all levels of the organization
  • Our culture

    Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación