Sage Intacct is looking for a Senior Sales Operations Specialist to join our growing sales operations team.
The role is responsible for managing our tech stack - the foundation of our sales process and methodology. Partnering with direct sales, sales development, sales enablement, and marketing teams, you will define needs, and work closely with technology vendors and our internal IT teams to build and evolve solutions.
In doing so, you will optimize agility and productivity, and define the future strategy and roadmap for sales technology.
Define and build intuitive and robust processes and workflows to empower both sales reps and leaders with operating models related to sales execution at scale.
Collaborate cross-functionally across the Go-to-Market organization to reduce friction, and ensure consistent and integrated policies, processes, and governance
Develop and maintain standardized operational reports, and dashboards, and data sources to monitor overall operational effectiveness, data integrity, and other key objectives and performance indicators
Support day-to-day inquiries from the extended sales organization, providing prompt and efficient resolution to a wide range of issues and developing operational procedures and policies to manage volume.
Manage multiple assignments and requests / processes concurrently, prioritizing accordingly, and deliver timely results.
Look for commonalities across our business needs, recommend improvements to accelerate current scaling mechanisms, and leverage our tools and automation to grow our capacity in line with the growth of the business.
Experience / Skills
4+ years in Sales Operations or Revenue Operations, or Sales Development Management
SaaS sales stack skills (Outreach, Clari, Lean Data, ZoomInfo, WalkMe, or similar)
Domain expertise in Salesforce platform and integrations
Process-savvy with an ability to engage sales team users with skill and confidence to instill trust
Analytical skills using Excel, SQL, Tableau, or similar tools
Track record in managing impactful projects and programs across teams with stakeholders at all levels of an organization
Experience in a high-growth business environment
Bachelor’s degree, Project Management Certification a bonus