Training Specialist
Western Union
Santa Ana, CRI
hace 18 horas

Training Specialist Santa Ana, Costa Rica

Do you get excited at the prospect of collaborating across borders with sector and technical experts to develop and deliver training?

Do you have the ambition to work for an organization that uses cutting edge technology and systems? Join Western Union as a Training Specialist.

Motivated by our values : purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

We’re a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

As a member of our Training Team, you will be involved from start to finish in developing, implementing, evaluating, and improving training programs for Western Union’s Platform Operations functions.

This role will allow you to network with Leaders, Managers, Partners, Vendors and other stakeholders across Western Union’s corporate locations.

You will be shaping the training program as well as constantly implementing changes and recognizing areas of improvement.

The core of your role will be to facilitate new hire, cross, and continuing education trainings and to support instructional designers in developing online trainings for the DRT operation.

For this role, you will need to have experience in delivering and developing training programs. You will need to have excellent communication skills and the ability to confidently converse in English, both orally and in writing.

You will need to have strong presentation and interpersonal skills to engage, mentor, and coach diverse groups. Having advanced Microsoft Office knowledge and flexibility to adjust to different shifts occasionally is also a must.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.

It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world.

If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.


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