Are you excited by the prospect of working with prestigious global brands?
Do you enjoy working with customers to solve complex technical problems?
Join our best-in-class global technical support team
Our Team strives to be the most trusted support services partner and to keep our customers online businesses up and running.
We utilize tools, process and knowledge to diagnose and resolve product, platform, and customer issues. Our team delivers managed services for both media and security to proactively maintain quality and protect our customers online presence.
Collaborate with the best-known global brands
As a Technical Support Engineer, youll solve complex technical issues for our customers applying best practice solutions.
In this strategic role, youll act as a mentor to the wider team. Through proactively reviewing and mitigating risk, youll minimize any potential service disruptions for top global internet companies.
As a Technical Support Engineer, you will be responsible for :
Do what you love
To be successful in this role you will :
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.
We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.
Working with us
At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference.
Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future.
We provide benefits surrounding all aspects of your life :
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams build progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.