Monitoring Tools - Engineer Heredia, Heredia
Hewlett Packard Enterprise
Heredia, Heredia
hace 17 horas

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.

What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.

Some people call it an obsession, we call it a way of life.

What you need to know about the job

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

HPE GreenLake is at the vanguard of HPE's current and future strategy to become the industry leader in Edge to Cloud platforms.

Launched over 2 years ago, the GreenLake brand has since grown to become the market leader for on-premises IT-as-a-service, leading the category with over 35% global unaided awareness.

HPE GreenLake brings the modern cloud IT experience to the data and applications clients can't or won't put into the public cloud.

This role will require hands on experience in implementation & administration of monitoring in the applications landscape.

The engineer will identify key business transactions in collaboration with the business and IT teams and implement monitoring to get pro-active alerts on system disruption and outages before it creates business impact.

The purpose of this role is to ensure the new processes and design of the organization’s go forward Systems landscape meet the performance requirements defined by the business, achieves the business goals and enhances our IT capability.

Responsibilities

Ensures the successful installation, integration, and deployment of application monitoring tools and solutions in various production and non-production environments

Install application monitoring tools working with the infrastructure teams, and report application metrics with the ultimate goal of preventing problems and improving IT effectiveness

Analyzes reported incidents and problems for the applications, assessing patterns, making recommendations and implementing monitoring solutions.

Prepares and maintains technical documentation to assist with operation, maintenance, and development of the monitoring

Creates and executes application and system test procedures after tools implementation

Identifies critical business transactions and implement tools to managing alert and response

Identifies opportunities for streamlining processes through automation

Works with the primary AMS support team to provide industry leading service and support

Lead implementation of tools and monitoring with Outsourcing providers

Manage and ensure Security remediation Implementation for all findings

Service maintenance employing ITIL principles

Lead problem Management and resolution

Provide Instrumentation for proactive diagnostic insight into health of applications

Create systems for error handling, and logging

End-to-end ownership of managing the tools application and ensured the on time updates & upgrade done

Education and Experience required

Technical Bachelor’s degree or equivalent experience and a minimum of 2 years of related experience in monitoring tools or a Master’s degree and up to two years of experience.

Scripting (PowerShell, Python, Shell, etc.) & Automation tools knowledge (ansible, terraform, etc.)

  • SolarWinds, NagiosXI, Zabbix, OpsRamp, Nagios Core with experience of 3-8 yrs
  • Domain knowledge - Server, Network, Virtualization, Public Clouds, Application (Database, AD & DNS,) Containers.
  • Knowledge and Skills

    Working knowledge of the holistic monitoring of applications with drill-down on the platform layer (infra, data, middleware, apps, etc.)

  • APM (AppDynamics, Dynatrace, New relic) & Logs analytics (ELK, Splunk, etc.)
  • Basic understanding of modern software development tools and SCM (software configuration management).

    Basic Knowledge of Server, Cloud, Virtualization, Database, Network, Containers Administration.

    Good verbal and written communication skills.

    If you are

  • Good at partnering, innovating, and making things happen. You are aligned to our core values.
  • Holding a Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
  • A professional with strong analytical and problem solving skills
  • Experienced in software application design tools and programming languages
  • Excellent in verbal and written communication and presentation
  • Join us and make your mark!

    We offer :

  • A competitive salary and extensive social benefits
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • An amazing life inside the element! Want to know more about it?
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