Senior Analyst, Fraud Product Santa Ana, Costa Rica

Does playing a critical role in protecting customers sound exciting to you? How about working for a global Fintech company on an advanced team that is passionate about preventing online Frauds and other illegal financial transactions?

Join Western Union as a Senior Analyst, Fraud Product.

Motivated by our values : purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

We're a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

You’ll be responsible for analyzing Western Union fraud investigation, processes, and tools. You’ll review reports and researching customer information regarding accounts and activity suspected of being related to scams, stolen financial, mule accounts, etc.

You'll support the Fraud and Risk Organization with business analysis, use case elaboration, user story creation, testing hypothesis, answering key questions, and creating reports.

You'll transform client requests into data deliverables to include data models, data mappings, and data transformation rules.

You’ll be part of a cross functional team and you’ll work with different global teams.

Join us, and let’s move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.

It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world.

If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.

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