Job Description UST Description
UST Global® is a leading provider of platforms; digital innovation; artificial Intelligence and end-to-end IT & Business services and solutions for Global 1000 companies.
We are transforming corporations through deep domain expertise; knowledge-based ML platforms; as well as profound anthropological efforts to understand the end customer and design products and interactions that create delight.
We are deeply committed to developing a comprehensive understanding of our clients’ problems and to develop platforms to address them.
We are looking for talented Health Product Implementation Consultants who will be working with one of the leading health solution providers in the US.
Role : Site Reliability Engineer DA
Collaborate with other software engineers in development; test; as well as CI infrastructure teams with the aim of improving the team’s CI and CD services.
Partner with other development teams by providing infrastructure assistance and guidance from the early phases of product development;
including the development of software and processes to assist developers in infrastructure-related workflows (such as build;
release and deployment automation).
Designs and implements infrastructure for new and existing products; ensuring all business policies for security; supportability and cost are met;
while enabling efficient deployment of products through automated means.
Participates in project planning discussions to include the formulation and delivery of cost and labor estimates and options for assigned projects.
Designs and implements solutions to provide continuous integration; automated deployment; and configuration management of internally or externally developed applications.
Analyze new and existing products for performance and efficiency improvements; both as part of a structured release process; and as an ongoing process.
Monitor and tune the performance; reliability; and security of the infrastructure. Identify and correct bottlenecks in the system;
while working with development teams on optimization and best practices.
Integrates internally developed products; externally developed products; and mixtures of both; to create working solutions from multiple disparate parts.
5+ years of experience in :
Supporting complex; highly scaled systems in production
Linux / Windows knowledge; experience troubleshooting and predicting issues in advance
Advanced programming and scripting experience; e.g. Groovy; Python; Ruby; PowerShell; Bash; Ansible.
Advanced experience of tools / skills such as Hashicorp Vault; Apigee; Dynatrace; Kubernetes; Docker; Kafka; Kinesis; Sysdig- optional;
Cloud Watch; Cloud trail; Lambda; SQL / Postgres; Info Sec best practices; software security
Experience supporting and improving tools for continuous integration; automated testing; automation and release management making the entirety of software engineering as efficient and effective as possible.
Continuous Delivery pipelines implementations
Experience with SDLC processes (code review; release management; etc.) and automation of same (continuous integration; continuous factory delivery)
Networking; troubleshooting and monitoring
Cloud Native application designs for high performance; scalability and resilience
Incident Management and co-ordination; Blameless PIRs
Kubernetes; OpenShift; Splunk; Dynatrace; Thousand Eyes; ServiceNow; Jira; Jenkins; Python; Prometheus
Java; Cassandra; Redis; RunDeck; MongoDB; Apigee; Okta; PostGres; AWS - preferred; Azure; GCP
Infrastructure as Code; Git Ops
Coaching or mentoring.
Key Behaviours :
Excellent communication skills. Written and verbal fluency in English is required
Highly organised and with a good attention to detail
Working across boundaries - geographically; teams; language and cultural
Curious and willing and able to learn new technologies and practices
Cloud aware; you understand how cloud technologies differ from other technical approaches and are able to explain these to others.
Lives and breathes availability and operational excellence in technology
Proven previous job stability; including maintaining long-term work relationships with former employers
Must be able to clear the company’s pre-employment screening
5 years experience in IT or degree in Information Systems; Computer Science
oWork Location : Costa Rica