HR Generalist Senior (Compensation, Benefits & Employee Relations)
Experian Information Solutions, Inc
Heredia, Heredia, Costa Rica
hace 23 días

Job Description

Facilitates and supports keyprocesses within Human Resources, primarily in Compensation and Benefits and EmployeeRelations.

Is a key team member that provides insight and analysis during the employees life cycle making sure the appropriate communication and approach is takentowards each case and that company policies and procedures are followed withindepartments.

Compensation & Benefits

  • Evaluate employee benefits policiesto assess whether they are current and competitive.
  • Manage outside partners such asbenefits vendors and insurance broker
  • Annual negotiation of the medicaland life insurance
  • Administrate work related injuriescases (INS)
  • Administrate the ShareSave program
  • Review the annual total rewards statement
  • Coordinate annual benefits fair
  • Review and approve payroll runs
  • Review annual performance bonusreport for Costa Rica
  • Make recommendations about salaryincreases
  • Employee Relations

  • Advices and provides coaching tomanagers and employees in conflict resolution situations preventing in siteemployee-employee / employee-manager escalations.
  • Coaches managers, supervisors andleads on personnel policies, regulations, labor agreements and assists themwith disciplinary matters.
  • Partners with managers providingadvice for terminations, creates termination letters when needed and isresponsible for the HR termination process of employees.
  • Investigate sensitive cases andcomplains as needed
  • Guide managers on how to implementa performance improvement plan
  • EmployeeRetention & Engagement

  • Analyzes Exit Interviews resultsmaking sure resignations are part of this process and make the necessaryrecommendations.
  • Provides analysis and insight onthe Global People Survey for the site and action plan
  • Deliver new hire orientationsessions as needed
  • Bachelor’s degree in HR or a related career
  • At least 6 years of experience within Human Resources
  • Fluent in verbal and writing English skills
  • Proficient in MS Office tools
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