Job Description :
3M has developed a new Global Service Center located in Heredia to provide first-class services to 3M Companies across the region.
If you are looking for a career in an open, creative, passionate environment and would like to participate in creating something new - apply today!
The Service Desk Support Analyst provides technical support by phone, chat and web tickets to 3M employees, contractors and vendors, on Windows / iOS, software / hardware technical issues, inquiries and business processes.
This position requires technical and functional knowledge of various programs and IT infrastructure, as well as the ability to work within cross-
functional teams from different businesses and various countries in a complex organization with differences in language, culture and time zones.
Some degree of judgment required in resolving non-standard problems may be needed.
La Ribera de Belén, Heredia, Costa Rica
Unleash your potential.
Our success depends on the energy of our employees and the high quality of their leadership. Most of all it depends on their continuous improvement.
From sales to manufacturing to marketing to engineering, if you're committed to expanding your knowledge and gaining leading-
edge skills, this is the place to do it. Professional development at 3M includes excellent training, continuing educational support, mentorship from smart, experienced people and more.
Move up - or move in new directions.
You'll find a strong promote-from-within culture here; it's an important aspect of our emphasis on learning and professional growth.
You may also move between business units or even, potentially, to different locations around the world. That's one of the many advantages of our diverse business model and global reach.
Be part of the very first 3M Global Service Center in the world. Be part of what’s next. Apply Now!
If you are interested in this position please send your application in English via the 3M Jobs System.