Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
At Adobe, we're changing the world. How? We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful.
We give businesses and organizations the power to truly engage their customers. Adobe is behind the elegantly content that streams across your laptop, TV, phone, and tablet every day-and we're the ones who harness data to help companies move from data to insight and insight to action by delivering relevant content.
Premier Support is Adobe’s Digital Experience best-in-class service offering contributing to the success of our largest customers by wrapping Support Delivery and Technical Account Management around the customer.
As a Senior Manager in the Premier Support group your goal is to lead a team of senior Technical Account Managers and Technical Account Directors.
Technical Account Directors are responsible for the technical success of Adobe’s largest and most sophisticated customers.
They are responsible for developing and executing a customer strategy critical for the health of the solution stack, driving adoption and usage, risk mitigation and alignment across Customer executives and senior level decision makers.
You will have successfully led a software and / or SaaS-based technical team in Professional Services, Support or Technical Account Management.
You are an extraordinary communicator, have strong executive presence, perform well under pressure, and are passionate about customer success and premium service delivery.
What you’ll do
Drive innovation, roadmap influence, standard methodologies, and process improvement back into the Adobe ecosystem
What you’ll need to succeed
More reasons why Adobe life is the good life
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists.
You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where feedback flows freely.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.