Are you passionate about data driven customer acquisition? Do you understand how to optimize customer retention, Do you understand the power of Big Data and can you leverage Cloud based Analytics and insights to drive increased revenue per subscriber?
If so, this might be the role for you. We are looking for an experienced data driven marketing expert that knowns how to tackle these topics.
You understand how to create insights from data while respecting data privacy and data security.
Calix is leading a service provider transformation to deliver a differentiated subscriber experience around the Smart Home and Business, while monetizing their network through the use of Role based Cloud Services, Telemetry, Analytics, Automation and the deployment of Software Driven Adaptive networks.
We are hiring a Product Owner in our Cloud Product Management team to own and drive the evolution of the Calix Marketing Cloud (CMC).
Job Responsibilities :
Own the product vision, strategy and feature roadmap for Calix Marketing Cloud (CMC).
Manage cross-functional teams through functional requirements gathering, implementation and validation through to initial launch or lifecycle of new services.
Coordinate and synchronize product initiatives across different internal efforts by establishing shared vision and building consensus on common components
Participate in agile product development process, ensure features are prioritized correctly and releases are delivered on a predictable cadence.
Work closely with designers, engineers, product marketing to perform UX research, design exploration, usability testing, build POCs or launch commercially available products.
Understand and articulate customer needs, build associated business cases and prioritize product requirements; synthesize data from various sources to inform product decisions, alongside good intuition and prior experience
Design and implementation of global telecom applications addressing customer acquisition, customer retention and improving revenue per subscriber.
Understand technical / business requirements of Communication Service Provider’s including data privacy and data security, GDPR, CCPA
10+ years Product Management Experience
Proven track record with optimizing customer acquisition, customer retention and improving ARPU.
Experience working with the cable / telecommunications industry and / or Cloud services is desirable.
Knowledge of and or experience in emerging technologies (AI / ML, AR / VR, blockchain, robotics, etc.)