Customer Service Representative
Snap Finance
Alajuela, US
hace 4 días

Customer Service Representative FULL-TIME

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success.

Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!

We’re looking for friendly people to join our Snap team as Customer Service Representatives! Responsibilities include, but are not limited to the following :

The Job...

  • Primarily handling inbound outbound calls, answering questions for our customers
  • Listening to our customer needs and resolving any issues they may have
  • Managing multiple tasks at one time in a fast-paced environment
  • Communicate effectively to customers and employees, verbally or written
  • Other duties as assigned by the department leadership
  • Fluent English level B2+ minimum
  • You...

  • High School Degree
  • The ability to manage multiple tasks at one time
  • Must be able to complete simple math equations (add, subtract, multiply & divide using fractions, decimals or whole numbers)
  • Exceptional phone and customer service skills
  • Type 40+ wpm
  • Basic computer skills
  • Fantastic customer service skills
  • Must be able to work Saturdays full day
  • Why You'll Love It Here.. .

  • Overtime opportunities!
  • Generous paid time off
  • Competitive medical, dental & vision coverage
  • Company-paid life insurance + supplemental options
  • A value-based culture where growth opportunities are endless
  • Asociación Solidarista
  • More...

    Snap values diversity, and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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