Service Technician - San Jose
Stanley Black & Decker
Virtual, San Jose, US
hace 4 días

There’s never been a more exciting time to join our team. We are in an accelerated growth phase in a rapidly expanding industry and are seeking a motivated, self-driven individual looking for a long-term position as an EMBEDDED SERVICE TECHNICIAN for our Security Business.

What We Offer :

  • PAID TRAVEL TIME after 1st 30 minutes per day, Paid TIME OFF, holidays and personal days
  • Company provided HAND TOOLS
  • Well-maintained, newer model COMPANY VEHICLE with company-paid gas card
  • Comprehensive BENEFITS package effective within 30 DAYS OR LESS from date of hire; medical, dental, vision, 401(k), FSA / HSA, parental leave, tuition assistance, employee discounts and more
  • Retirement Plan / 401(k)
  • Do you have the following qualifications? If so, this is the job for you!

    Position Summary :

    The Embedded Service Technician provides field service deliverables related to security system deployments in a variety of environments on different types of systems.

    This may include both hardware and software related deliverables. Basic troubleshooting and repair methodologies are employed daily.

    Customer service aptitude and attitude is essential in the performance of duties, as well, exhibiting highly developed skills in communication with all levels of system users.

    Position Responsibilities :

  • Field service position for access control, intrusion, CCTV and other security systems.
  • Must be dedicated and career oriented in a customer service environment
  • Will perform scheduled, routine preventive maintenance on a variety of equipment / systems by inspecting, adjusting, cleaning, and calibrating systems and testing equipment to ensure it's in satisfactory working order.
  • Performs routine troubleshooting, repair and maintenance procedures for hardware and application software
  • Provides system configuration for desired operational routines in various application programs
  • Assist in planning schedules, laying out basic electronic equipment installations, and assist in the installation, testing and commissioning of new system installations.
  • Must have aptitude and desire to perform advanced troubleshooting, programming and configuration associated with industry software packages, operating systems and hardware.
  • Present a professional image in personal appearance.
  • Perform work assignments in a safe manner and within specified cost limits.
  • Promote, build, and maintain good customer relations and assists with contract retention.
  • Keep abreast of changes and new developments in products and technology.
  • Attend and complete training programs as requested.
  • Maintain company propriety documentation in accordance with established policies; handle proprietary information in the prescribed manner;
  • adhere to and supports Stanley Convergent Security Solutions, Inc. policies and procedures including all safety requirements.

    Required Qualifications :

  • 3 + years industry experience with electronic security systems
  • High School Diploma or GED
  • A valid state driver’s license, without restrictions
  • Preferred Qualifications :

  • Vocational / Technical Degree in electrical, security or computer systems
  • Experience with electronic systems to board level
  • LENEL Certification
  • CCTV IP experience highly
  • SBDCSS

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