Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience.
We have 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
Position Purpose & Summary This position is responsible generating Accounts Receiveable billing documents, monitoring errors and discrepancies for any system generated billing documents, providing special handling services and coordinates output of billing documents.
In addition, this role is to provide assistance to our Business Unit partners for general billing issues. We value optimal customer service, while focusing on processing efficiencies and supporting a team environment.
Principal Accountabilities 40% - Generate Billing Documents this includes the creation and generation of A / R billing documents, monitoring multiple reports to determine what is preventing orders or invoices from processing completely and to capture declined credit card transactions.
35% - Special Handling Enter A / R invoice information into customer web portals to ensure invoices are paid in a timely manner, provide documentation, such as BOL’s and vouchers, with customer invoices based upon specific customer requirements.
10% - Output Receive notification on output failures, work with the customer to get accurate contact information and update our system so future invoice distribution is successful.
15% - Customer Service Assist with adhoc requests or other billing duties as needed.