Advisor
Concentrix
Pavas, San Jose, Costa Rica
hace -46 mins

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

External Candidate

Internal Candidate - Apple

Internal Candidate Other Areas

Preferred Qualifications

  • Excellent Customer Service Skills
  • Patience and willingness to help
  • Schedule flexibility
  • Customer Service experience is a plus
  • Excellent verbal, written and interpersonal communication skills
  • Minimum Requirements

  • High school diploma
  • No criminal background records
  • Basic troubleshooting and problem solving skills- Minimum passing grade of 3 points .
  • Typing skills (Voice : 25 words per minute with 90% accuracy) (Chat : 35 wpm, 90% accuracy)
  • For English, the level required is 85% or above
  • For Spanish, is 60% in English
  • Preferred Qualifications

  • Excellent Customer Service Skills
  • Patience and willingness to help
  • Schedule flexibility
  • Customer Service experience is a plus
  • Excellent verbal, written and interpersonal communication skills
  • Minimum Requirements

  • At least 6 months in the role
  • No warnings in the last 3 months
  • Basic troubleshooting and problem solving skills- Minimum passing grade of 3 points .
  • Typing skills (Voice : 25 words per minute with 90% accuracy) (Chat : 35 wpm, 90% accuracy)
  • Excellent verbal, written and interpersonal communication skills
  • For English, the level required is 85% or above
  • For Spanish, is 60% in English
  • Performance metrics meeting or exceeding targets
  • Formal approval from current manager
  • Must have taken the IOS training to move to other LOB
  • Preferred Qualifications

  • Excellent Customer Service Skills
  • Patience and willingness to help
  • Schedule flexibility
  • Customer Service experience is a plus
  • Excellent verbal, written and interpersonal communication skills
  • Minimum Requirements

  • At least 6 months in the role
  • No warnings in the last 3 months
  • Basic troubleshooting and problem solving skills- Minimum passing grade of 3 points .
  • Typing skills (Voice : 25 words per minute with 90% accuracy) (Chat : 35 wpm, 90% accuracy)
  • For English, the level required is 85% or above
  • For Spanish, is 60% in English
  • Performance metrics meeting or exceeding targets
  • Formal approval from current manager
  • Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

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