Sr. Manager/Program Management – Creative Cloud Experience and Engagement Product Team
San Jose
hace 4 días

The Opportunity

Adobe is seeking a Senior Program Manager to help the Creative Cloud Experience and Engagement Product Team execute against strategic objectives to imagine, build, and optimize the next generation of automated customer support tools that will transform how Adobe interacts with customers.

In this role, you will be pivotal in helping craft the execution strategy and leading all aspects of Program Management, including the handling of planning / roadmap activities, managing dynamic priorities, driving core team and partner alignment, and communicating status vertically and horizontally across the company.

This is a highly cross-functional role with partnerships across various other teams in Adobe and external vendors. Successful candidates will have a technical background and be passionate about delivering high quality solutions with effective and efficient engineering and agile processes.

In addition to driving a large cross functional project, the role will involve managing a small team of program managers.

What you'll do

  • Work with product management to define program scope, resources, objectives, and success metrics
  • Work with the cross-functional product, design, and engineering teams to establish workstreams and operationalizing for program efficiency and delivery
  • Ensure cross-functional alignment across all teams on strategy, plans, and execution
  • Set schedules, and actively manage issues / risks of the programs
  • Drive the coordination and management of dependencies with cross-functional teams
  • Communicate program status, risks and mitigation plans to leadership
  • Find opportunities to enhance and simplify processes where possible
  • Improve transparency and coordination across functions with clear communication
  • Drive special projects or initiatives on behalf of the leadership team
  • What you need to succeed

  • Proven experience in leading complex high-value programs
  • Ability to prioritize and execute tasks in a fast-paced environment
  • Strong influencing and interpersonal skills, including relationship building and collaboration within diverse and cross-functional teams, ability to drive consensus
  • Strong technical aptitude in software / system design and development methodologies (including Agile)
  • An intrinsic ability to deal with ambiguity and having a flexible and adaptive approach
  • Analytical perspective to problem-solving, attention to detail organizational skills, and a focus on continuous improvement.
  • Experience with a Web, Mobile or SaaS software company strongly preferred
  • Experience in leading a team of project and / or program managers
  • 8+ years of overall technology experience, knowledge of software development methodologies, and significant program management experience
  • Bachelor’s degree or equivalent; graduate degree a plus
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