R&A Super User LatAm
Asuncion de Belen, , CRI
hace 27 días

Job Summary

Responsible for reporting support, subject matter expertise, system stabilization metrics, analysis, cross functional process analytics, tools training and change management in support of transition to the global footprint.

Primary Responsibilities include but are not limited to the following :

  • Ensure the delivery of Stabilization and Value Realization metrics
  • Serve as first line of defense to answer how-to questions and provide consulting on KPI’s and operational metrics
  • Provide ongoing R&A support and training and ensure KPI’s / new metrics adoption within the countries / organizations
  • Provide data insight and cross functional data analytics for continuous improvement
  • Look at the data trends and recommend solutions
  • Provide Data Subject Matter Expertise
  • Collaborate with the R&A global teams in the development of reporting requirements
  • Participate in the Global Super User Network and share ideas with regional counterparts
  • Assist in maintaining process consistency and rigor during and after deployment
  • Drive change management in support of the R&A strategy and transition to the global solution
  • Basic Qualifications

  • Bachelor's degree or higher from an accredited university
  • Experience in business intelligence and application implementation
  • Business Process Knowledge (Supply Chain, Customer Facing, Business Backoffice)
  • Experience with SQL and relational data models
  • Excellent oral and written communication skills
  • Preferred Qualifications

  • Strong organizational skills
  • Strong analytical skills, problem-solving, communication skills
  • SAP process knowledge
  • Reporting experience with SAP tools e.g. WEBI, OLAP, Lumira or Qlikview
  • Experience with SAP and Polaris Project
  • Desire for continuous improvement
  • Ability to work in a rapidly changing environment
  • Self-motivated and independent
  • Person Profile

  • Must be detail oriented, self-directed and have strong independent problem-solving skills
  • Strong project leadership and interpersonal skills
  • Requires thorough knowledge of information technology opportunities and the ability to evaluate ideas and make proposals
  • Ability to multi-task is inherent in the job responsibilities
  • Ability to team working is inherent in the job responsibilities
  • Strong communication and presentation skills in English and Spanish
  • Must be able to travel internationally if needed
  • Offer

  • Being a part of 3M GSC R&A Team
  • Growing possibilities in an international, well-known organization
  • Attractive salary package
  • Benefit package, trainings and courses
  • A clear and supported development path based on your needs and ambitions
  • Opportunity to work globally as part of an international organization
  • Opportunity to develop your knowledge and professional skills in an international environment
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