Project Management - Business Process Lead
Coca Cola
Escazu, San Jose CR
hace 5 días

Project Management Business Process Lead

A bout the role :

Responsible for Compensation, Equity & Mobility project planning and deployment.

Translate Total Rewards strategy and roadmaps into actionable product backlogs, organize the team's work and capacity to drive deliverables in line with established objectives and key results.

Build and drive agile project plans and routines and work & resource management tools.

Business Process Mapping visualize work by creating process models, specifications, diagrams, and flow charts to provide direction to the cross functional team and build change management plans.

Effectively develop automation / robotics solutions to drive performance

Work with Networked Organization to identify and execute process improvement opportunities balancing both end-user and operations perspectives to drive overall value

Monitor metrics, process, pain points and business needs, recommend opportunities to improve customer experience and business process, complete root cause analysis to put mitigation plan in place

Lead projects to deploy global strategic initiatives with specific emphasis on improving systems and processes that support changes to Compensation, Equity & Mobility program designs.

Meet with decision makers, product owners, and end users to define priorities, business and financial operations requirements and systems goals.

Chart existing business processes to define current business activities for the development of future state procedures and models.

Create and maintain end to end process playbooks that comprehensively describe the process, metrics, risks, and other related items.

Execute communication, training and change plans with delivery center stakeholders and other impacted parties

Coach others, helping them to develop skills and capabilities in support of their professional growth.

Is energized, curious and impatient to drive continuous improvement and simplification. Listens well and is not defensive to feedback.

Ruthlessly focused on delivering the best end user experience and eliminates barriers with speed.

Needs to be able to interact with associates and leaders from multiple cultures globally and be able to effectively engage, communicate and train associates across various cultures and global locations.

Research (internal and external) best practices and leading technologies that can be used to drive productivity and associate experience.

Research (internal and external) best practices and leading technologies that can be used to drive productivity and associate experience.

Functional Competencies

Project Management Ability to manage projects to ensure successful delivery (on time, within budget, meeting agreed upon success criteria), develop and manage project plans, allocate resources, identify potential issues / risks, and develop contingency plans.

Design Thinking solving problems by prioritizing the consumer's needs above all else

May need to influence others regarding policies, practices, and procedures

Experience in business process leadership; driving process improvement.

Balancing immediate and short-term needs and delivering results.

Risk and mitigation planning.

Ability to manage through ambiguity as well as lead change.

Strong writing, communication, and content capabilities.

Additional Attributes

Ability to work in a complex environment, with multiple decision makers

The ability to work without close supervision

Demonstrates the ability to understand and apply complex concepts.

Ability to lead a diverse and virtual team

Decision Making

Iterate Agile Mindset

Technical Skills : AGILE

Program Management

Metrics & Data Analysis


Basic Qualifications :

3+ years of experience in process and project management

Preferred Qualifications :

Certified Scrum Master certification preferred or should be obtained within first 3 months in role

Six Sigma experience and / or training preferred


  • Business Objectives; User Experience Consulting; Consulting; Business Process Analysis; Agile Business Analysis; Analysis of Business Problems;
  • Business Needs Analysis; Global Compensation

    Our Purpose and Growth Culture :

    We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference.

    We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves.

    We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve.

    We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

    When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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