MAPP Analyst
Pfizer Canada Inc.
Escazu, Costa Rica
hace 4 días


Summarize the primary purpose & key accountabilities of the position, including scope of responsibility in 5-7 concise sentences.

i.e. Global vs. Country / Region) It may be helpful to complete this section after you have finished the other sections of the document.

Pfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation with beginnings in Memphis, Tenn.

in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, and Eastern Europe in 2014. GFS Shared Services has a workforce of more than 900 Pfizer colleagues, in addition to a successful partnership with a Business Process Outsourcing (BPO) partner, Genpact, in three locations globally.

The GFS Shared Services center located in Costa Rica will support all Latin America MAPP transactions (My Anti-Corruption Policies and Procedures) associated to FCPA (Foreign Corrupt Practices Act).

The analyst position is responsible for receiving MAPP transactions from the initiating colleagues, reviewing transaction details, completing a review of the information, completing compliance checks.

This role will be responsible to ensure that all transactions are managed to the highest compliance standards and they are delivered in a timely and accurate manner.

The analyst role will complete all compliance checks, create Vendor IDs, Epays and POs and submit any approvals in the workflow system for review / approvals.

This position will be based in Costa Rica and will manage between 400- 500 MAPP transactions per year. The role will report to the MAPP Team Lead in Costa Rica.

This position will be responsible for the collection of all documentation, ensuring all compliance checks are completed, and submitting any approvals in the workflow system.


In order of importance, list the primary responsibilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required.

  • Receive, review and document all transactions coming into the transaction center
  • Detailed review / submission of all MAPP data / submissions to ensure accuracy
  • Ensure all information is properly documented in workflow system
  • Ensure MAPP transactions are in compliance with MAPP policy
  • Manage all transactions using accurate standard operating procedures and SOX related internal control documentation
  • Responsible for completing compliance check list of compliance activities
  • Direct interactions with business colleagues, healthcare professionals and external organizations
  • Responsible for communicating with internal and external business professionals
  • Work with Legal and Compliance to get approvals for exceptions and suspicious documentation
  • Create and execute healthcare contracts for external healthcare professionals, ensuring fair market value is accurate (per FMV calculator) and the HCP has been qualified (CV review)
  • Key Position Attributes :

  • Strong written and verbal communication skills enabling effective communication with all levels of management
  • Strong customer service skills
  • Understanding of compliance / financial controls
  • Strength with multitasking and ensuring accurate detail
  • Ability to work under pressure and to handle several projects at once
  • High level of self-motivation, energy and flexibility
  • Highly customer and service minded
  • Understanding of MAPP Policy terms and healthcare compliance policies
  • Strong interpersonal and organizational skills
  • Fluency in Spanish and English is a must and is highly desired at least advance knowledge of Portuguese
  • Understanding and awareness of the technology landscape that supports MAPP

    Provide the primary groups or key positions that this position will have interaction with as a regular part of the position responsibilities.

    Include any external interactions as appropriate.

  • GFS Shared Services Leadership Teams
  • GFS Shared Services Executive Team
  • GFS Subject Matter Experts
  • GFS Shared Services LAR Site Lead and Direct Reports
  • Latin America Commercial Business
  • External Healthcare Professionals / Healthcare Institutions
  • Corporate Audit
  • Global Procurement
  • Commercial finance

    Indicate the formal education, certification or license required and / or preferred. Include the minimum number of years of relevant experience required for the position (where legally permissible).

  • Bachelor Degree or equivalent is required
  • 3-5 years of experience with accounting or compliance transactions, preferably in a shared service with strong compliance controls
  • Experience with FCPA transactions preferred
  • Management of multiple client stakeholders
  • Previous experience with pharmaceutical companies is preferred

    Indicate the technical skills required and / or preferred, as applicable.

  • Proficiency in PC skills (MS Excel, Word, Powerpoint) required
  • SAP / Oracle experience preferred
  • Good organizational skills to coordinate and manage multiple priorities
  • Proficient written and verbal skills to enable effective communication with all levels of management
  • Ability to analytically review and challenge statutory financial statements to ensure completeness, accuracy, adherence to accounting standards, etc.
  • Strong technical skills in managing transactions within a global system
  • Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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