Sr Spec/Anlyst, Rep & Analysis
Western Union
Santa Ana, San Jose, Costa Rica
hace 9 días

Does playing acritical role in protecting customers sound exciting to you? How about workingfor a global fintech company on an advanced team that is passionate aboutpreventing money laundering and other illegal financial transactions?

We’reseeking a SrAnalyst, Global Reporting & Analysis, based inour Santa Ana, Costa Rica office . In this role, you will participatein different projects simultaneously reporting, including analysis,documentation, design / develop testing, problem resolution, training, andpost-rollout review / audit.

Soundinteresting? Here are some specifics :

  • Definition of business and customer requirements
  • Creates documentation and training materials for reporting implementation
  • Uses available tools to ensure correct reporting modeling and design
  • Uses available data and key information collected, in order to analyze the Information, Identify and propose improvement opportunities
  • Quantifiable factors are detected and linked to the drivers of success in each process in order create reports and dashboards
  • With the appropriate techniques and methods, identifies issues and improvement areas, in order to attain higher levels of customer service, efficiency, quality, control and compliance
  • Uses the available tools and systems, to obtain information requested by internal and external customers, executing different reports that shows productivity, efficiency and quality of the services
  • Participate in the creation of Speed, Cost, Productivity, etc., scorecards
  • Provide actionable information to enhancing the decision making process. Create and distribute reports and dashboards based on a defined frequency
  • Ensure data accuracy. Perform reasonability checks and keep track of historical data
  • Support additional reporting needs across the organization
  • Whatyou will need to succeed :

  • 3years’ experience in a shared services industry or similar
  • 2years’ experience in Reporting & Analytics or similar
  • Strongcomputer skill set Microsoft Excel, Access, SQL, Reporting tools, i.e.
  • Knowledgeablein reporting software applications and statistical methods, i.e. BusinessObjects, Tableau, Power BI
  • Provenproblem solving and analytical skills
  • Pro-active& highly organized
  • Detailoriented
  • Excellentcommunication skills
  • Effectivecommunication
  • Dispositiontowards team working
  • BasicStakeholder Management
  • CustomerOriented
  • What will make youstand out :

  • Experiencein Alteryx, Python, R, AS400 D2B
  • Stronginterpersonal skills
  • Theability to multi-task and willingness to learn new skills
  • Capacityto work under pressure
  • What’s in it foryou?

    Competitive globalpay and benefits

    Unparalleledexperience as part of one of the most advanced compliance teams in the world,with opportunities to build valuable skills and grow your career

    Diverse, global teamwith colleagues in over 50 countries

    What it’s like here :

    Western Union (WU)is a company on the move! We believe that when money moves, better things canhappen. From small businesses and global corporations, to families near andfar, or NGO’s in the most remote communities on Earth, WU helps people andbusiness move money globally.

    We have a rich legacy of innovation, and arecontinuing to develop new and more convenient ways for our customers to sendand receive money through digital, mobile and retail channels.

    We have acombined digital and retail network that spans over 200 countries andterritories. Some companies specialize in cash-

    based retail money transfer andothers play only in digital. We are leaders in both!

    Being on the WesternUnion team means being tenacious and goal-oriented. It means taking risks andquickly finding the path to success.

    It means having integrity, and findingways to make things work. It means thriving as part of a diverse, global team ofover 10,000 people who are committed to moving money for better.

    It means beingdriven to win, and to do work that makes a difference on a global stage. Soundlike you?

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