65% Analyze and propose improvement processes related to HR Operations processes and HR systems.
Work with others to develop and implement actions that improve the department and operating model capabilities.
Listen to customers' needs (VOC) and share with HR Operations Leadership.
Review, standardize, document procedures and present solutions to improve customer experience and have the greatest impact on client satisfaction through processes / systems, efficiency & effectiveness.
Participate in the Workday community to build knowledge of feature functionality and best configuration.
35% Provide Government Labor Relations, Tier 1 payroll support and general Tier 1 HR Service Center Support for employees, managers and HR personnel.
Primary Location : CRI-Heredia
Function - Human Resources
Schedule : Full time