Workplace Experience Advisory Manager/Group Manager
San Jose
hace 11 horas

About the role

By choosing to work with Avanade, you will be joining a leader in digital, workplace, and employee experience transformation.

We are recognized for providing insightful Microsoft eco-system enabled solutions and applying innovative digital studio experiences to complex business problems.

You should expect to work in a fast-paced environment that is pioneering, collaborative and supportive of your personal and professional development.

Our track record of commercial success and our growth ambition will provide you with a fantastic platform for your career.

Your role will focus on growing a digitally enabled Workplace Experience (WX) transformation line of business spanning sales, delivery leadership and capability development.

Your responsibilities

You will provide business management advisory and implementation insights and services so clients realize meaningful business growth through workplace and employee experience transformation.

You will work with account teams to shape, sell and oversee the delivery of propositions that address client challenges in the areas of employee experience strategy and transformation, employee analytics and insights, employee value proposition modernization, workforce transformation, culture change and physical workplace design.

You are passionate about :

Developing employee and team centric experiences (using data driven insights) that have parity with, or are better than, customer experiences to drive innovation, productivity improvement and retention of top talent at scale

Developing and evolving future focused workforce and organization transformation strategies propositions and solutions

Driving cultural and operating model change as part of the transition to a high-performing, employee-centric modern workplace

As a Manager / Group Manager, you will :

Support the identification, development, selling and implementation of workplace experience propositions

Support the sales cycle and contracting process

Lead project teams and manage end to end delivery. Ensure clients are satisfied with the quality of work, and the outcomes delivered

Grow Avanade Advisory Workplace Experience capacity and focus in response to market signals and project demand

Support North America, and regional teams with their capability development and skills growth

About you

We are looking for candidates who have 4 to 7 years of proven experience, and who can demonstrate skills and a successful track record in the following areas :

Extensive experience in leading the design and development of client workplace and employee experience strategies

Experience in providing best-in-class insights from a range of industry experience to help guide clients on how to evolve and develop their employee value proposition

Experience carrying and delivering a quota for selling large, integrated workplace / employee experience solutions, and the associated organizational / cultural change as a sales leader.

Workplace solution experience should cover one or more of the following :

Digital platform to promote staff and supplier / partner engagement

Culture change centered on innovation and / or digital

Operating model and organization design

Workforce analytics and development of predictive models

Solutions for network enabled co-creation and innovation

Digitally enabled knowledge and strong connections

Task and / or process automation and augmentation

Hyper-personalized learning, goal planning and performance management

Experience with workforce, culture and operations assessments, and the development of meaningful insights, to inform organizational change, covering people, processes and technology

Experience with defining high level enterprise digital (business and technology) architectures to support employee experience transformation strategy recommendations

Experience of shaping, selling and overseeing implementation of employee experience, organizational change and workforce transformation programs

Very strong, executive level communication skills, and the ability to develop and mentor others

Ability to collaborate with technical resources to define solutions and the underpinning technical architecture. Familiarity with industry-recognized Agile-DevOps methodologies / frameworks

You will have a bachelor’s degree in a relevant field of study, or an equivalent combination of education and experience.

An advanced degree or MBA is strongly preferred.

Additional desirable experience includes :

Developed and cultivated C-Level client partnerships in HR, Technology and Line of Business domains

Deep industry knowledge covering two or more of the following : Banking, Insurance, Products, Retail, Energy, Utilities, Health and Public Sector

Experience in large-scale culture change initiatives in a corporate environment

Contributed to the design, assembly, pricing and delivery of workplace and HR transformation deals

Well-versed in new technology-enablement and transformation leadership to help clients assess, build, transform and operationalize new capabilities

Important Note about this Future Opportunity :

We are actively recruiting and interviewing for this Future Opportunity’ position, however will not be extending offers at the present time.

The outbreak and spread of COVID-19 has created uncertainty for many, and during this period Avanade is focused on the personal safety and well-being of our employees and candidates.

The good news is that Avanade is a 38,000-person organization that depends on new ways of working every day and we’ve been relying on our workplace experience to empower our employees wherever they’re working for 20 years now.

Thanks to our workplace platforms the likes of Office 365, Microsoft Teams, SharePoint and more we’ve been able to continue delivering work seamlessly and connecting with talent to explore opportunities for tomorrow.

What does that mean for you? It means you can apply and interview virtually, via video, for a future career opportunity without pressure to make a decision.

It means that you will have the chance to connect with leaders and hiring managers at your own pace.

We encourage you to speak candidly with your recruiter about your career aspirations and expectations throughout this recruiting process.

In return, we are committed to being transparent with you about our intent and goals around this position.

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