Successful Triage, Investigation, Problem Resolution
Develop training material and application documentation as required.
Educate business users
Provide guidance in data preparation and migration
Provide support for configuration and application of multiple functional modules.
Identify and test application patches prior to promotion to production.
Work with Oracle Technical Support on SR resolution
Qualifications
BS / BA Degree
3-5 years’ experience with Oracle ERP, at least 3+ years’ experience with Oracle 11i E-Business Suite in a Technical environment.
3+ years’ experience in systems analysis
3+ years of technical experience with Oracle Applications 11i - implementations
Implementation experience and detailed understanding of the following Oracle tools in connection with Oracle Release 11i : : SQL, PUSQL, D2K, Discoverer, Workflow, Jet Forms, Toad, UNIX Shell Scripts, JVMs, Java, PVCS and Kintana, XML Publisher
Working knowledge of Oracle configurations / setups for 11i E-Business Suite : functional module
Understanding of, and experience with SQL tuning in Oracle 11i
Key Competencies
Ability to analyze, understand and effectively communicate functional material to end users and management.
Define future business processes around Oracle Technical areas
Experience with gathering user requirements and understanding and interpreting requirements specifications
Experience with full Systems Development Life Cycle
Strong analytical and problem-solving skills
Self-Motivated / Team player
Ability to work in a demanding user environment.
Strong interpersonal, written, and verbal communication skills. Solid analytical, negotiation and problem-solving skills.
Proven history of successful problem solving with a sense of urgency
Ability to travel Globally
Language skills (Spanish / English)
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