Technology Lead
IBPO Costa Rica
San Jose, Costa Rica
hace 6 días

Are you looking for a change? Do you want to collaborate with some of the best talent in the industry? Are you ready to join a company whose passion is to really make a difference to enterprises, the community and the world?

Then you are the one that we are looking for to be part of our growing team.

Wanted : Global Innovators To Help Us Build Tomorrow’s Enterprise

In the role of Technology Lead, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design.

You will play an important role in creating the high level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty.

You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Qualifications Basic

  • Bachelor’s degree in any career stream
  • At least 4 years of experience with Information Technologies
  • Preferred

  • At least 4 years of experience in software development life cycle.
  • Hands on Experience on any Backup solutions such as Avamar; Data domain; Veeam;
  • Hands on Experience on all aspects of backup on Avamar; Nettapp Data domain and Veeam including administration activity covering setup of monitoring and alerts etc
  • Hands on Experience in Backup Administration activities including Backup configuration, Backup scheduling configuration, Host configuration across windows / Linux systems
  • Backup capacity planning and Lifecycle management
  • Awareness on Backup recovery and configuring for meeting the RPO and RTO requirements as defined.
  • Awareness on Backup solution such as Networker, NetBackup, VEEAM
  • Awareness on ITIL Process and working knowledge on ITSM processes such as Incident Management and Change Management process and Service now.
  • Exposure Power BI will be an added advantage.
  • Exposure to other Disc and tape based backup platform will be an advantage.
  • Responsible for availability of 24*7*365 Backup environment as per SLA and OLA guidelines
  • Hands on experience on Avamar, Data domain, Veem to do backup and restores will be desired
  • Responsible for Ticket handling, Backup lifecycle and overall operations tasks
  • Perform daily Backup provisioning configuration changes.
  • Responsible for Sox audit and compliance
  • Manage and Perform various types of Backup activity l
  • Perform zoning configuration changes and allocate Backup to specific servers / applications
  • Perform capacity planning, performance analysis and other needs assessments as requested by partner teams
  • Participate and / or lead in the planning, approval, and implementation of Change Management requests.
  • Troubleshoot / diagnose and resolve complex problems
  • Assist with detailed technical planning for future initiatives and / or growth.
  • Design, document and build infrastructure components related to Backup solution requirements from application, systems and database teams.
  • Perform on-going optimization of the systems to ensure adequate capacity, availability and scalability.
  • On-Call in a 24x7x365 environment. The Backup Engineer would be involved with daily Backup operational tasks such as execute Backup operations, Backup ticket allocation, incident problem management and the
  • The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

    Travel may be required as per the job requirements.

    About Us

    Infosys BPM, the business process management subsidiary of Infosys (NYSE : INFY), provides end-to-end transformative services for its clients across the globe.

    The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients.

    Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-

    edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

    Infosys BPM has 32 delivery centers in 14 countries spread across 6 continents, with 36,926 employees from 80+ nationalities, as of Sept, 2018.

    The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others.

    Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years.

    The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices.

    The company’s senior leaders contribute widely to industry forums as BPM strategists

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