Product Manager
NTT DATA Services
Heredia, H, CR
hace 4 horas

Req ID : 172382

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Product Manager to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).

This is an exciting opportunity to drive our Nucleus Intelligent Enterprise Platform to help our clients realize their Digital Transformation goals.

NTT DATA is looking for a leader who can build and evolve our hyperautomation portfolio to address leading technologies, with particular emphasis on automating the application lifecycle.

The person will develop industry leading services and capabilities and work with our existing and new clients to drive growth.


  • Lead the team to the next stage of product management maturity
  • Drive the roadmap, capability development, and business evolution of the Nucleus product for the relevant portfolio
  • Coach the other product managers on best practices for product management and product development, with a focus on practical implementation
  • Practically drive transformation of product development practices to the target state, in conjunction with the program manager and the rest of the leadership team
  • Evaluate and prioritize market opportunities and needs to identify the best investments
  • Define and manage the service offer development roadmap and investments.
  • Collaborate with R&D and delivery SMEs to define and develop new services and capabilities
  • Collaborate with other service leaders in areas such as app management, cloud, app modernization, automation and analytics, workplace services, cloud & hybrid infrastructure services to define emerging services and messaging
  • Provide leadership on go-to-market activities and product launches
  • Assist with pursuits and proposals including oral presentations
  • Evangelize the services to internal stakeholders, the market, customers, and industry analysts
  • Train sellers on how to message App dev capabilities with their clients and prospects
  • Collaborate with sales and marketing teams on solutions messaging and creating technical sales / support materials
  • Identify partnership opportunities and help manage partnerships
  • Work with stakeholders, draw up a stakeholder map and constantly refine. Understand who the main sponsors are - business / technical, the customer journey owners, the sign-off process, and other relevant org units - Brand, Legal, Copywriters and so on.
  • Gain an understanding of the likelihood of business direction change / potential frequency of change / the drivers behind the change.
  • Built networks and bridges with Engineering teams working collaboratively as a cross-functional team.
  • Work with the UX / UI designers to identify the main areas of their focus.
  • Update the definition of ready and the definition of done. >
  • UX done, Visual Design done, Story done, Business Rules done, API ready and onboarded if applicable, Solution Design done, URLs / SharePoint locations, JSON / Sample request / response strings available.

  • Attend standups and all necessary scrum meetings (grooming, planning, retro, demo)
  • Work with the developers on the backlog management tools, when necessary, to answer questions and provide clarifications.
  • Approve prioritised epics as ready for elaboration
  • Create high level user stories and features from approved epics
  • Approve low level stores to form the basis for development
  • Approve the developed work in the show and tell or raise a defect if not approved
  • Prioritise the backlog of stories / defects
  • Approve development as done
  • Lead retrospectives to be done after each sprint, and constantly evolve the ways of working to suit the team dynamic.
  • Represent Offering team within the Nucleus team, including overall approval of user stories and development
  • Skills and qualifications

  • Must possess strong perspective on modern automation tools and methods, including automating application management, infrastructure management, workplace services, and business processes.
  • Must have extensive digital product development background, and should have worked for a digital product company (e.g. software company).
  • Must have extensive experience in application management, systems integration, workplace services, RPA.
  • Must understand and influence the product release cycle.
  • Strong understanding of Agile and DevOps practices.
  • Familiarity with Agile and DevOps tools, and other SW delivery lifecycle tools.
  • Leadership skills : experience leading a team to achieving results
  • Coaching skills : ability to support and lead by example
  • Extensive experience managing a senior team
  • Stakeholder management : ability to interface and communicate at the CxO level within a Fortune 500 corporation
  • Strong knowledge about the industry, including competitors and market trends
  • Keen eye for identifying opportunity
  • Strong analytical and research skills
  • Excellent verbal and written communication skills
  • Good negotiations and problem-solving skills
  • Effective reporting and presentation skills
  • Enthusiastic and proactive team player
  • STEM bachelor’s degree at a minimum
  • Great attention to detail
  • Solid understanding of Information Systems, MS Excel and MS PowerPoint
  • About NTT DATA Services

    NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

    We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

    NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.

    We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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