Microsoft is empowering every person and every organization on the planet to do more and achieve more. We have set ourselves three bold ambitions : create more personal computing, reinvent productivity and business processes and build the intelligent cloud.
Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day.
As part of our transformation, one of our key areas of focus is the modernization of our sales motions. The Small, Medium & Corporate organization is an organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses.
This organization is at the forefront of establishing a new sales model leveraging modern technology and big data and analytics to drive impactful demand response and targeted sales coverage.
The Cloud Solutions team consists of highly capable individuals that drive Microsoft wins on the latest cloud and modern development technologies.
As a Cloud Solutions Architect, your primary responsibilities will be to engage with customers and Account Executives to understand the business’s needs, and then prove and design customer business solutions that leverage the Microsoft Cloud for Business with a focus on Microsoft Azure.
You will own technical and solution envisioning with customers via Skype engagements including demos, custom demos, solution designs, implementation plans and proof of concepts.
As a CSA, you will enjoy one of the most impactful positions within Inside Sales. In addition to senior level interaction with our customers, the CSA will be a sought-after subject matter expert by Microsoft sales teams for their technical leadership.
CSAs will work with Microsoft counterparts to help educate them on our cloud offerings, positioning and joint selling strategies.
You will also provide expertise on the business and technical value of Microsoft’s public cloud offerings versus the competition.
Act as the key technical contact for our Inside Sales team with potential customers
Demonstrate aspects of the technical and business solution to customers over Skype for Business.
Execute quick technical feasibility assessments and proposal developments for the customers identified solutions
Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans, as well as execute limited POCs, where necessary
Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought
Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes
Contribute to customer-facing publications such as whitepapers
Conduct group and one-on-one trainings across the Center on subjects of expertise
Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, as well as operational metrics
Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor
Required Qualifications :
2-6+ years of technology related sales or business development experience
Experience with cloud and hybrid infrastructures, architecture designs, and migrations
Ability to explain complex technical solutions to technical and non-technical audiences
English fluency required
This role will be based from San Jose, Costa Rica only
Preferred Qualifications :
Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
Understand cloud deployment and adoption planning
Broad knowledge of and ability to explain key end-user scenarios and technical architecture in the public cloud infrastructure and management space required
Deep technical experience in one or more of the following areas :
Software design or development; Application Design; Systems Operations / Management; Database architecture; Virtualization;
IP Networking; Storage; ITSecurity; Linux
Working knowledge with AGILE development, SCRUM and Application Lifecycle Management (ALM) with one or more of the following programming languages : .
NET, C++, Java, JSON, PHP, Perl, Python, Ruby on Rails, Pig / Hive
An understanding and passion for cloud computing technologies, business drivers, and emerging computing trends
Major or minor in computer science, mathematics or engineering. Experience in one of these relevant fields is a bonus, computer science, mathematics or engineering.
Proven track record of outstanding performance and achieving goals
Takes initiative to independently grow technical knowledge
Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role
Connect technological solutions with measurable business value
Success-driven, works well in a diverse team and enjoy a dynamic and changing environment · Passion for cloud technologies and changing the world