Senior Project Manager
Heredia, San José, Costa Rica
hace 16 días

About the role

A Senior Project Manager reports to a Delivery Director / Manager / Lead. Works closely with Directors and Subject Matter Experts, designers, developers and QA to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction.

He / She fosters and grows project management talent and helps to develop processes, documentation, standardization and tools.

Oversees Project Managers career development and is a key player on building high-energy, multi-disciplinary teams. He / She is interested, invested and passionate about the industry, the clients we serve, and the work produced


  • Manages day to day activities in the Delivery Department to ensure projects meet organizational goals and requirements.
  • Supports PM team coaching and mentoring.
  • Promotes the Agile values and principles.
  • Analyzes the state of the Agile teams within the responsible projects to determine needs and opportunities for improvement of Agile practice.
  • Establishes effective Agile governance approaches - such as ticket descriptions, metrics, dashboards and reporting.
  • Manages projects and resources in charge.
  • Supports leadership for PMs to manage all phases of program to success, including initiation, planning, definition, design, development, testing and deployment cycles.
  • Drives weekly releases for vertical and / or horizontal; review and prioritization of work and resource planning.
  • Coordinates with Development and QA teams and communicates with all impacted Stakeholders.
  • Collaborates with IT technical teams to ensure successful delivery of projects.
  • Project Methodology Governance.
  • Ensures all projects stay in scope and on schedule.
  • Partners with our AP team to drive cohesion around the customer experience and partner retention.
  • SupportsAgency Partnership Director and New Business Development team to engage and winprospective clients.
  • Providesdiscipline leadership and guidance to the Solution Delivery team, settingstandards and working to ensure the overall success of this group within theorganization.
  • Adheresto and advises on the company wide operating metric targets with the SolutionDelivery Director.
  • Responsiblefor ensuring teams are developing and executing against detailed project plans,including overall budget allocations, schedule roll-
  • ups of all projects,critical path and risk assessment.

  • Workswith team leads to develop process and documentation standards for team tofollow with the end goal of top-efficiency and quality.
  • Workswith Solution Delivery Director to align appropriate team members againstsuitable assignments, considering business needs and individual Career Paths.
  • Contributesto professional development plan of the Project Managers and QA.
  • Evaluatesteamwork, initiative, work ethic, values adherence.
  • Motivatespeople, works and leads in a team environment.
  • Ensureseffective communication and promotes a sense of participation and involvement.
  • Recruitsbest industry talent and provides an environment for the development of keytalent and continuous improvement.
  • Required skills

  • 5+ years of experience managing a variety ofdigital project types; site builds, ecommerce, marketing campaigns, microsites,maintenance.
  • A track record for successfully managing adiscipline or large programs.
  • A mastery of Project Management Methodologies, PMIProcess Groups, AGILE Development and Risk Management.
  • Expert experience in project finance, pipelineplanning, forecasting, road mapping and leadership.
  • Resource management within the Solution Deliveryteam including balancing priorities, timelines, mix and casting whileunderstanding and supporting the objectives and motivations of everydiscipline.
  • Proven ability to successfully manage multiplestakeholders.
  • Has managed and worked directly with Fortune 500clients.
  • Proven ability to work on large scale digitalprojects.
  • Proven ability to develop and implement processesto ensure high-quality deliverables for the client.
  • Proven acumen negotiation skills and proven abilityto interact with Senior-level employees.
  • Presents him / herself in a polished, professionalway. Very high degree of personal professionalism.
  • Mastery of office productivity tools such as Excel,Word, MS Project, Visio, and PowerPoint.
  • Mastery of collaboration and issue tracking toolssuch as Box, Jira, Confluence.
  • PMP designation, SCRUM Master, Six Sigma desired.
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