IT Linux System Operations Specialist (Infrastructure developer)
F. Hoffmann-La Roche Ltd
San Rafael de Escazu (Pharma), Costa Rica
hace 9 horas

This is an exciting opportunity to join a global team with highly skilled IT professionals. In the role, the IT Linux System Operations Specialist (Infrastructure developer) works as a member of a group of other Linux administrators providing support to Roche Main Datacenters around the globe.

The IT Linux System Operations Specialist (Infrastructure developer) performs Linux server 2nd and 3rd level support duties, including capacity planning, performance checking, advanced troubleshooting and resolution of issues escalated from other IT support teams, always following ITIL best practices and strict quality guidelines.

As a team member, you work within a group of other IT system administrators providing support to Roche Main Datacenters around the globe, performing activities which summarize as follows :

  • 02nd and 03rd level support for the different Linux / UNIX technologies (RedHat, SAP-HANA, AIX, HP-UX) including failover cluster configurations.
  • Capacity and performance monitoring of the infrastructure
  • Continuous automation of tasks using traditional Linux ecosystem scripting technologies (SUMA, RH Satellite) as well as infrastructure development tools such as Ansible, Jenkins and Puppet.
  • Advanced troubleshooting of problems related to operating system & hardware with potential escalations to external vendors.
  • Participation in internal projects.
  • Coordination and execution of activities, sometimes required during weekends or out office hours.
  • Who you are

    You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies.

    Where a job title is not considered the final definition of who you are, but your starting point.

    In terms of qualification and experience, this is what we are looking for :

  • Bachelor's Degree in Computer Science, Engineering or related discipline or recognition of prior working experience which is equivalent.
  • Demonstrable minimum of 5 years of experience in remote administration of Linux server infrastructure ecosystem. Required : RedHat Enterprise Linux
  • Desirable demonstrated experience with infrastructure development tools (Ansible, Jenkins, Puppet)
  • Knowledge of virtualization technologies (VMWare)
  • As personal attributes, you are :

  • Able to follow existing procedures and define new ones when required
  • Team player in a dynamic & international environment
  • Effective communication in written & verbal English
  • Optimistic and passionate about his / her job, always looking for opportunities to improve the way the team works and its results
  • Autonomy to handle complex situations
  • Able to travel sporadically
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