Technical Program Manager
VMware
Heredia, Costa Rica
hace 2 días

Business Summary :

This is an Individual contributor role that requires the candidate to display a sound balance of Project Management skill and Technical skill.

This role will lead the Technical Program Management efforts for a Product Configuration Tool for one of VMware’s most important products.

The candidate filling this position is expected to understand some of VMware’s Key Products and Pricing processes, proactively interface and co-ordinate efforts with cross-geo and cross-functional teams, diligently document processes and make presentations to senior leadership when required

Job Role and Responsibility :

Project Management :

  • Liaising focal between stakeholders like Business Unit (BU), S / W Developer, Channel Team, etc.
  • Facilitate meetings with BU to gather requirements and tool implications for new releases
  • Pipeline planning and Gather requirements for enhancements or strategic decisions
  • Facilitation of Change Management and enablement of Distributors and Partners
  • Manage Release process and Publication of the Tool
  • Developer Support :

  • Translate the Business requirements into a form that the Developer can understand
  • Perform troubleshooting of Tool issues with the Developer
  • QA / Test Planning and Management :

  • Develop Test Plan and Use cases (QA Testing, Alpha Testing, Beta Testing)
  • Coordinate Test execution and management for all versions of the Tool
  • Case Management with JIRA, SOX controls, Governance and Stakeholder coordination :

  • Management of Queries and issue that arrive on the alias and have a JIRA ticket against them
  • Ownership of SOX Controls and audits
  • Manage Governance Committee
  • Coordinate Change Management and Partner Engagement
  • Required Skills :

  • 7 to 10 Years of experience in an Enterprise Technology / Software company
  • Demonstrated experience of Technical Program Management (Ideally >
  • 5+ Years)

  • Program Managers with Technical advisory experience
  • Possess excellent Written and Oral communication skills
  • Possess excellent ability to multi-task and operate in a Global and Matrixed environment
  • Demonstrate Quick learning ability and Pro-active problem-solving ability
  • Be Systems & Software aware (Excel, PowerPoint, Oracle, SAP, etc.)
  • Educational Qualification :

  • MBA preferred
  • PMP Certification would be an advantage
  • Master’s degree in System Engineer, Industrial Engineer, Business Administration
  • Preferred Skills :

  • Exposure to SaaS / PaaS / IaaS areas would be an advantage
  • Experience in Pricing / Finance / Marketing domain would be an added advantage
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