Data Quality & Collection Analyst I
ADVITO
Lagunilla CR
hace 2 días

Job Summary

The Data Analyst may be responsible for data integrations or data quality and collection depending on the assignment. This role collaborates with team members for process improvement / efficiency opportunities.

Establish, document and follow standard operating procedures.

This position works closely with manager, regional resources and stakeholders to provide on-going support and communicate any delays impacting the customer SLAs.

Duties and Responsibilities

Target Achievements :

  • Responsible for data collection across all agencies / countries supplying data Ensure it is collected according to SLAs
  • Monitor data thru the quality process, ensuring overall integrity and timely data corrections
  • Responsible for on-going data certifications, data collection and quality processes for all transactional data
  • Certify data quality from new data sources using established quality and certification processes
  • Responsible for on-going collection and quality of incoming data; engage with entities and partners to drive development initiatives for data delivery in BCD accepted formats
  • Conduct gaps analysis of data capabilities and assess data collection improvements to ensure all available data is delivered for reporting
  • Provides regional support to the country MIS resources, including review and improvement recommendations for error reduction
  • Handles investigation and resolution of suspense records due to conflict between Client Account Number and Global Client Identifier (GCSP).
  • Maintains the data tracking system and ensures all expected files are properly tracked
  • Strategy :

  • Work with management to set performance goals
  • Support department initiatives and projects and in alignment with company objectives
  • Works towards accomplishing established goals in support of the department and company defined goals
  • Continuously review existing processes and make recommendations for improvements
  • Recommend changes and improvements in alignment with the Ent Dev strategy
  • Keep abreast of technologies and industry trends
  • Establish and Maintain Relationships :

  • Build and maintain solid relationships with the team and other key stakeholders
  • Work with others within the department to support department goals
  • Communication :

  • Foster effective communication within and outside of the team
  • Ensure that manager is abreast of impact areas, impacting both internal and external customers
  • Communicate regularly with associated teams related to issues / errors and change in processes for improvement
  • Keep manager abreast of any process or workload challenges that may impact SLAs
  • Escalate issues relating to data research, data deliver and / or quality issues
  • Reporting / Documentation :

  • Track productivity metrics as outlined by manager
  • Provide status updates on tasks and projects, outlining accomplishments, progress, challenges
  • Produces and distributes business facing data and quality reporting
  • Works with Manager to develop SOP standards from an implementation, support, data collection and data management perspective
  • Ensures documentation is created and maintained for all supported processes
  • Create, interpret and run SQL scripts to aid in research and problem solving
  • Other :

  • Follow proper human resources and company processes and policies
  • Essential :

  • Bachelor's degree on Computer Science
  • 3+ years' experience working in a technical role supporting
  • Data mapping, data analysis, data conversion and data normalization, as applicable to role
  • Strong knowledge of the data process encompassing : the collection process, quality, data flow and data integration
  • Solid knowledge of the global data environment working with global business travel data, including data capabilities and limitations
  • Ability to write and interpret SQL code to support job functions
  • Attention to detail
  • Excellent customer service skills
  • Proven communication skills
  • Collaborative skills
  • Strong organizational and planning skills
  • Ability to work independently and handle multiple priorities in a fast-paced environment.
  • Advance knowledge of MS Office tools; specifically, Word and EXCEL, Access, Visio, SQL and data-warehouse environments
  • Ability to work with teams in different parts of world where English is not the primary language
  • Working knowledge of ETL processes and touch points thru the data life cycle
  • English Proficiency
  • Preferred :

  • College degree, preferably in computer science, or equivalent technical work experience
  • Development

    Inscribirse
    Añadir a los favoritos
    Eliminar de mis favoritos
    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación