Data & Research Services Manager
Boston Consulting Group
San Jose, Costa Rica
hace 2 días


As Data and Research Service (DRS) Manager, you will be head our new Costa Rica research Center of Excellence leading all people development, business growth, and best in class operations to deliver research excellence for our client teams in the Americas.

You will manage a large, dynamic team with a rapidly scaling growth trajectory. In addition to your responsibilities to the Costa Rica DRS team you will have regional and global Seat at the Table contributing to our global DRS research strategy.


Successfully building and operating a high quality, large research team

  • You will lead and develop a team of research professionals and enrich the apprenticeship culture by nurturing talent, inspiring excellence and driving motivation
  • By creating a positive morale and sense of team for the hub, you will effectively establish, successful, respectful and positive working relationships
  • Driving collaboration, network building and influencing

  • You will be accustomed to working in a global environment with all levels and effectively drive the wider team to strengthen collaboration with Consulting and Knowledge Teams
  • As a key member of NAMR Leadership you will drive One Team thinking across geographies
  • You enjoy participating in global projects and steering local ones too, working closely with the DRS Director in charge of the region
  • Setting very high standards of quality and operational excellence for the team

  • You will be responsible for all Key Performance Indicators at hub level and manage the center’s team set up to ensure the right capabilities and resources exist to effectively deliver against business requirements
  • You will be accustomed to working in a fast-paced setting and bring sound business knowledge and business development skills
  • You’re organized, able to multitask effectively and can track and manage multiple, competing priorities
  • Proactively leading the expansion and improvement of the overall DRS service and product portfolio

  • Drive development of new internal business opportunities
  • By developing and driving the center’s vision, you will demonstrate how the team contributes to the achievement of overall business priorities
  • You will be committed to providing an exceptional level of customer service and utilize your sound understanding of research capabilities to understand emerging needs and develop innovative service enhancements

  • Master's Degree or equivalent experience in business, or related field
  • Minimum 10 years of relevant work experience and 4+ years of Leadership, Project and People Management preferably with in a professional services firm
  • Experience building large teams in a professional services environment
  • Superior written / verbal communication skills in English; Spanish strongly preferred
  • Experience in Costa Rica market highly desirable

    Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients.

    Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.


    The Data and Research Services (DRS) function is a dynamic and highly visible center of excellence focused on business research and process innovation.

    We collaborate with our consulting teams to bring advanced research capabilities to support projects and clients. DRS provides specialist research services to consulting teams and our Knowledge Team, taking deep pride in delivering rapid and precise results.

    DRS works with both qualitative and quantitative data, conducting research and providing synthesized results from over 100 commercial sources, publicly available data, company and industry research, macro-economic, commodities and trade data.


    BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society.

    As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next.

    We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible and unlocking your potential to advance the world.

    Knowledge BCG consists of the Knowledge Team (KT), Data & Research Services (DRS) and Knowledge & Collaboration Solution (KCS).

    KT is a group of experts within respective fields or areas providing industry, functional and geographic expertise to consulting teams.

    KT members are aligned to Practice Areas, sometimes serving as members of case or project teams. KT offers insight into a topic or function derived from BCG’s knowledge base and case / project experience.

    The members of our DRS team work alongside consulting team colleagues to bring advanced research capabilities to support projects and clients.

    KCS team is a cross-functional team equipping BCGers with internal and external knowledge resources and digital collaboration tools, enabling them to work smarter and with increased productivity

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