Cybersecurity Analyst
Sao Jose, Costa Rica, Latin America
hace 4 días


  • Monitor cyber information, events, alerts, and ticketing queues to identify security events and threats across multiple technologies to ensure security incidents are identified timely.
  • Proactively research and maintain a proficiency in current and emerging threats, vulnerabilities and security technology developments.
  • Evaluate and utilise intelligence for new threats and vulnerabilities to ensure protective monitoring is capable of detecting potential new attacks.
  • Provide assurance of security posture through monitoring security system status.
  • Respond to tickets and incidents as assigned.
  • Support the incident and problem response process through to closure.
  • Act as Level II SME escalation; work with internal and external individuals in preparation and when necessary remediation / suppression.
  • Support, maintain, and tune security tooling and systems as assigned.
  • Support and maintain operational procedures and documentation.
  • Ensure timely accurate communications of alerts to stakeholders responding to escalations, or will escalate if required as per the agreed processes.
  • Work collaboratively with BIS teams to position information security as a key enabler within each service area.
  • Make recommendations of counter-measures, mitigating controls, best practice configuration and processes to improve operational effectiveness and efficiency within security operations Proactively support the secure delivery of BIS strategies and delivery objectives.
  • The Individual

    Technical Knowledge, Skills and Abilities :

  • Minimum four-year degree specific to information / cyber security or equivalent experience.
  • Minimum two+ years hands-on firewall administration preferably in a SOC environment.
  • Professional information security certifications such as CompTIA Security+, CISSP, CISM, CCNA Security, CCNP Security, CEH, GIAC, or CISA required.
  • Excellent communication skills with the ability to engage with a variety of different people.
  • Strong analytical skills and problem-solving capabilities with attention to detail.
  • Ability to work well with others, with an emphasis on virtual teams across multiple time zones.
  • Recognise an respond to potential, successful, and unsuccessful cyber-attacks and compromises thorough reviews and analyses of relevant event detail.
  • Subject matter expertise in multiple security technologies and across the cyber security body of knowledge Planning and Decision Making :

  • Suggests decisions guided by internal policies in non-standard situations.
  • Assists technical projects or programmes with moderate resource requirements, risk and / or complexity. Verify customer needs;
  • assesses requirements. Impact and Scope :

  • Explains concepts to internal colleagues to adopt a different point of view.
  • Assists with successful implementation of processes and policies aimed at continuous
  • Impacts the achievement of customer, operational, or project objectives Acts to ensure return on investment is achieved.
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