Office 365 Deployment Consultant
SoftwareONE
Escazu, CR
hace 6 días

Overview

Unique opportunity! If you are looking to boost your career in the IT - Cloud Consulting field in a multicultural and promising environment this is definitely the chance you have been looking for!

We are seeking for a Cloud Productivity expert (Exchange Online, Skype for Business, OneDrive, SharePoint, Teams), Network and Advanced Security in Office 365, Information management, Identity management) to be part of our group of rock stars in our Regional Services HUB supporting North America and Latin America from Costa Rica.

About us : At SoftwareONE, our people are our greatest asset : that’s why we support and care for our colleagues as well as invest in our people and their professional development.

We are passionate, performance-driven and empowered to deliver results for our customers as their needs change and grow, so do we.

That’s why we continuously develop, expand and refine our offering. We believe in the growing importance of advisory services and business consulting to help our clients.

Our people need to be curious, ready to go the extra mile, smart and engaged in shaping the future, because we never stand still when searching for the best solutions and most innovative services.

We remain focused on our common goal to make all the difference.

  • 50,000+ customers
  • 88+ countries with a presence
  • 2,500+ Software Lifecycle Managed Customers
  • 5,500+ technology experts
  • 10,000+ software vendors
  • 7,600,000+ cloud enablement’s
  • Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people.

    This is what makes SoftwareONE successful. Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day.

    Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success Patrick Winter, Founder

    Click and find out what makes us go Above and Beyond!

    About your role : The Consultant / Senior Consultant is a role within the Technology Services team. This role is responsible for leading the delivery of large, complex IT professional services engagements.

    In addition, the consultant is responsible for coordinating the activities of junior-level resources while supporting other teammates in the execution of design, planning, and implementation activities.

    The SoftwareONE Future Workplace team focuses on enterprise cloud-enabled computing solutions that include cloud identity, messaging, collaboration, mobility, desktop deployment, and security, with more solutions to follow in the near future.

    This is an exciting, high-growth area of SoftwareONE’s professional services business.

    Responsibilities

    Design and deliver complex IT solutions for SoftwareONE customers

  • Analyze business and user requirements
  • Translate business requirements into functional architecture
  • Create detailed design and architecture documentation
  • Maintain and report on service delivery and project status
  • Provide expert guidance to customers, driving solution architecture, and ensuring solution strategy is optimally aligned with business strategy
  • Support project management team and other consultants in the planning, management, and delivery of customer engagements
  • Maintain and acquire advanced level technical certification(s) in assigned area
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
  • Create, maintain, and update document templates, architecture, and standards
  • Contribute to offering development and written proposals
  • Support sales teams with effort estimation, proposal creation and / or review, and other pre-sales activities
  • Coordinate and hand over repeatable processes to remote service teams
  • Assist with end user and technical administrator training, where needed
  • rience (or other experience in a mentoring / coaching role

    Required Qualifications

  • Experience designing, planning, and deploying workloads within the Microsoft Office 365 platform
  • Experience deploying Microsoft identity solutions such as Azure AD Connect and ADFS
  • Successful deployment and / or migration experience with at least one of the following technologies in large customer environments :
  • o SharePoint Online

    o Microsoft Enterprise Mobility + Security (EMS) solutions, including Intune

  • A minimum of 3 years of experience delivering complex IT solutions, preferably as a systems integrator or as part of a professional services organization.
  • Ability to work independently and stay organized when assigned to multiple projects concurrently
  • Ability to communicate and collaborate effectively in a team-oriented environment
  • A professional, business-focused attitude and courteous manner towards clients, partners and peers
  • Excellent written, presentation, and verbal communication skills
  • Demonstrated experience presenting technology recommendations from a business perspective
  • Ability to develop detailed project plans and work breakdown structures
  • Ability to develop architecture design deliverables that map customer business requirements to solutions and technologies.
  • Ability to travel to North America and other locations
  • Preferred Qualifications

  • Bachelor’s degree in the field of information technology or an equivalent combination of experience and education
  • Current MCSE certification
  • Knowledge or experience in any of the following additional specialty areas (preferred but not required) :
  • o Large-scale Exchange Online migrations (10,000 node+)

    o Migration to Office 365 workloads from non-Microsoft platforms (Google, Lotus Notes, etc.)

    o Cloud-based identity solutions (Okta, etc.)

    o Migration tools : BitTitan, Transvault, Sharegate, etc.

    o Enterprise voice deployment using Skype for Business or Microsoft Teams

    o Security assessments and best practices

    o Microsoft Identity Manager (MIM)

    o Microsoft SCCM

  • Team leadership experience (or other experience in a mentoring / coaching role)
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