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Customer Quality Engineer
Date : Mar 11, 2022 Division : Plasma Control Technologies (40000002) Location :
San Jose, US
job-location.job-location-inline display : inline; Requisition ID : 5046
The COMET Group is a global leader in providing high-quality components, systems and services that optimize its customers' products and processes in the fields of X-ray-, vacuum- and radio frequency technology.
As a trailblazing tech company, we contribute to more secure, efficient and sustainable manufacturing, communication and mobility.
The Division Plasma Control Technologies (PCT) is Comet’s largest division and a global leader in developing and producing high-performance Vacuum Capacitors, RF Matches and RF Generators for the semiconductor industry.
What you will do?
Serve as the prime Quality interface for customer-related issues, including customer interactions, investigations and issue-resolutions using 8D-methodology, CAPA planning and implementation
Create, implement, and monitor improvement of key performance indicators and metrics from strategic supplier scorecards, customer satisfaction and feedback
Work with cross-functional teams to develop and maintain new processes and procedures where necessary to drive improvements
Incorporate engineering specifications into design, process, or techniques and provide feedback to capture lessons learned
Ensure that solutions / corrective actions achieve required quality levels, reliability, and consistency
Work with Comet suppliers and third-party contractors to determine root cause and corrective actions and document findings and provide feedback
Assure product and process quality by designing testing methods, testing finished- product and / or process capabilities and establishing standards within the company;
familiarity with and use of DFMEA methods
Prepare product and process reports by collecting, analyzing, and summarizing information and trends; make presentations to customers and to internal teams
Work with the NPI team to ensure product quality throughout the product development process
Maintains product and process data base by writing computer programs; entering data
Who are we looking for?
BS degree, Electrical Engineering focus or similar
Minimum 5-10 years of experience in Quality in a Manufacturing environment
Excellent problem solving, creativity, analytical and communication skills
Knowledge of semiconductor manufacturing equipment, with an emphasis on copy exact
Strong understanding of PCB / PCBA layout, design manufacturing
Experience with data and extraction of information to drive Quality improvements
Outstanding PC skills, especially dealing with large amounts of data, databases and reporting
SAP experience is strongly desired
Solid understanding of Statistical Process Control and Out of Control Action Plans
Experience in a smaller company environment a plus with teamwork approach
Why join us?
Collaborate with diverse international colleagues from all over the world for a successful listed multinational company headquartered in Switzerland
Take on inspiring projects in a highly dynamic environment and thriving industry, which is growing globally in emerging and mature markets
Attractive training and career opportunities in our global locations, as well as flexible work arrangements
Data protection and confidentiality
We take data protection seriously. COMET AG and software partner SAP have taken the necessary organizational and technical measures to ensure the confidentiality of your application.
All HR personnel have a duty to maintain confidentiality with respect to personal data as part of their employment contract.
Automatic 128-bit encryption ensures that your data is transmitted securely. The processing of your data complies with general data security standards based on the latest technology.
Nearest Major Market : San Jose
Nearest Secondary Market : Palo Alto
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