Associate, Settlement Operations Santa Ana, Costa Rica Are you passionate about providing excellent customer support? Are you ready to unleash your potential in a global business that is committed to moving money for better?
Join Western Union as an Associate, Settlement Operations.Motivated by our values : purpose driven, globally minded, and trustworthy & respectfulWe’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.
We’re a team of over 8, employees serving countries and territories. We believe when money moves, better things happen.Better starts and ends with the customerAs Associate, Settlement Operations, you will be responsible to performs settlement operation functions such as account and bank reconciliations, ensure proper settlement transactions, support customers in issues resolution activities, ensure outstanding customer service quality level, maintain valid supporting documents for all transactions, provide research, root cause and recommendations to address gaps in delivering incumbent duties.
The position supports business products by delivering daily Sub-ledger transactions reconciliation, settlement, exceptions, and discrepancies remediation functions in operational areas.
May also assists in the preparation of recurring, standard, monthly journal entries and compiling segments of monthly closings.
You will need to comply with Western Union Internal policies and applicable regulatory and financial reporting requirements.
Here are some skills, attributes, and qualifications you will have : High school education is requiredFluency in English both verbal and written is a must (81% B2+)0-2 years accounting clerical experience or equivalentExperience preferred in one or more of the following disciplines : general accounting, accounts payable, accounts receivable and / or billingKnowledge of MS Office ToolsHigh- sense of urgency, proactivity, teamwork, and communication skillsTime managementSettlement knowledge is a plusJoin us, and let’s connect the worldWestern Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.
It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world.
If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.We’re a company on the move, and we want our people to grow and develop.
You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve.
We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.
S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.