MSD’s Business Service Center (BSC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes.
The BSC Americas in San Jose, Costa Rica will be responsible for the execution and delivery of a broad range of financial services and processes across MSD business divisions and markets for the Americas region.
The North America Jr. Invoicing Analyst will be responsible for the execution and delivery of invoice processing for all applicable Divisions for North America.
Scope of position includes handling and resolving internal and external stakeholder requests pertaining to Invoicing process.
Primary responsibilities for this position include, but are not limited to, the following :
Process received invoices for all applicable Divisions for North America ensuring that all corresponding controls are met and that all related local legislation is effectively applied throughout the keying process.
Guarantee that all keyed information follows the established guidelines present in the corresponding Work Instructions for each attainable process.
Meet internal SLAs, quality standards and daily volume in a satisfactory manner.
Collaborate with various MSD organizations to resolve process and / or technical issues across multiple ERP systems
Properly and effectively report issues that cannot be resolved real time
Ensure compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity
Effectively manage and prioritize workload efficiently and accurately while maintaining a positive customer service culture
Technical High School degree in accounting or currently studying Business Administration, Accounting, Finance required
Business Level fluency (oral and written) in English required +85%
1-year of experience in a finance or accounting department of a multinational company
SAP Experience is a required.
North America Market experience is a Plus.
Experience working in an organization providing services across multiple markets or geographies is a plus.
Problem solving and analytical skills with a proactive management style to implement new processes
Ability to operate independently and navigate through change or uncertainty
Strong communication, interpersonal, and organization skills required
Demonstrated commitment to education and professional development
Intermediate to Advanced PC skills (MS Excel, Word, PowerPoint)
Bachelor’s Degree in Business Administration, Accounting or Finance
Pharmaceutical industry a plus, managing US market a plus)
Our employees are the key to our company’s success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program.
Our Company’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.