Sr. Manager Transportation & Logistics
San Jose
hace 1 día

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce?

Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay a company you can be proud to be with.

Reporting to the Director Transportation, you will be the primary relationship manager on a day to day basis with key carrier partners along with the development and onboarding of new partners.

Working predominately in the domestic small package final mile delivery space (but also with some international partners) you will focus on contract negotiation, price optimization and work with our operations teams to optimize in place solutions while developing new ones.

Our carrier base includes companies like USPS, FedEx, UPS, DHL domestic regional providers and international e commerce consolidators.

The right person for this role will be an individual who brings relationship management skills, procurement experience, small package contract negotiations and an organized approach to building process and project management.

  • This individual will be supported by our analyst team who you will work with to identify continuous improvement opportunities;
  • partnering with cross functional internal and external stakeholders including shipping providers, shipping operations teams, finance, accounting, product development and product management to champion opportunities.

    What you will do :

    Carrier contract negotiation

    Optimize cost per unit

    Build carrier allocation plans

    Identify potential new partners

    Conduct transportation RFPs and implement new programs as needed

    Develop and lead an efficient carrier relationship and management program including weekly, monthly and quarterly business reviews and hold carriers responsible to eBay SLA’s while driving new initiatives forward

    Work with shipping operations to optimize cost, accuracy and speed of all shipping services available to our customers.

    Partner with external shipping and logistics suppliers to be the Voice of eBay and our customers

    Support eBay internal organization with communication, prioritization, and perspective with external shipping and logistics suppliers.

    Manage and report on goals / metrics to reduce bad experiences for customers (like missed SLA’s).

    Maintain highest ethical integrity working with external third-party suppliers.

    Find innovative solutions to problems with challenging cross-functional dependencies.

    Requirements :

    Experience in the transportation and / or supply chain industry

    Must have experience with carrier relationship, contract negotiation and Request For Proposal (RFP) Management

    Experience in the domestic space is a must; additional international experience is preferred

    Marketplace experience preferred

    Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs.

    Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

    Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies.

    So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day.

    We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.

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