KN Global Services HER - SSC First Level Support
Kuehne Nagel
Barreal de Heredia, Heredia, Costa Rica
hace 4 días

If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.

Your Role

This role will provide support to the NAM and SCA regions by analyzing and resolving support tickets, also will identify areas of necessary improvement.

Actively participate in regional meetings and projects such as testing of the new releases that will directly or indirectly impact Sea Logistics Staff.

Your Responsibilities

  • Solving tickets thru the company's systems.
  • Participate in system's implementations.
  • Bring support in "Go Live".
  • Identify problems.
  • Testing.
  • Systems and processes development ideas.
  • Other related to the role.
  • Your Skills and Experiences

  • Bachelor in Systems Engineering or related.
  • Microsoft office knowledge.
  • Advanced English skills.
  • At least 2 years of experience in sea logistics. - Preferred.
  • Key Attributes

  • Self-motivated.
  • Team player.
  • Problem solving skills.
  • Communication skills.
  • Well-organized.
  • Ability to work under pressure.
  • Good Reasons to Join

    We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

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