Inside Sales Representative, License Compliance
Costa Rica - San Jose
hace 5 días

Position Overview

Come join the License Compliance team in the Americas one of the fastest growing organizations in Autodesk. We are a strategic organization inside Autodesk that converts misuse into sustainable growth, empowered by our expert usage of data and analytics, and develop long-term customer relationships.

The Inside Sales Representative for License Compliance is responsible for closing license compliance leads in the Americas Region.

This can include, North America and Latin America. Sales Representatives work closely with Autodesk sales partners, legal, technical specialists, and other members of the License Compliance team on compliance matters.

The Sales Representative will be following up on customers who have already completed a license compliance self-audit where violations have occurred.

Sales Representatives will work with customers on communicating and resolving compliance issues via telephone. Accounts worked will vary across various vertical markets.

Sales Representatives are responsible for meeting and exceeding an annual sales quota.

In this role, you will keep 50+ plus compliance opportunities humming toward close. You will need to have extremely strong attention to detail, great project management skills, and a knack for managing a high-volume workload.

You love technology, working with customers, and sales teams. You can conduct challenging conversations in a polite and positive manner.


Actively makes 5-7 closing calls a week

Strong project management skills

Apply critical thinking skills to apply Autodesk licensing rules to various customers’ software deployments and ability to explain to customers why they are non-compliant

Drives inbound calls and conducts outbound calls on compliance targets

Responsible for around 90 opportunities on a quarterly basis

Follows up to close business on customers who are violating licensing agreements

Presents self-audit findings and sets timelines for resolution with customers

Highly involved in customer negotiations on compliance deals

Ability to handle unpopular / impassioned discussions and negotiations around non-compliance matters

Maintains a basic knowledge of Autodesk products, competition, and industry trends along with understanding project delivery methods

Previous experience dealing with principles, owners, and executives in sales situations and / or collections

Proficient in all Microsoft Office Products (Excel / Word / Powerpoint)

Proficient in SFDC CRM tool and collaboration tools (Zoom and SharePoint)

Responsible for cross-selling or up-selling as is appropriate. Works with field sales staff or resellers to manage opportunities, account resource allocation, account strategy and closing sales

Understanding of software licensing models, license agreements, and contracts

Uses SFDC to track lead, opportunities, activities, and results

Minimum Qualifications

1-3 years relevant experience- (i.e. Sales Support, License Compliance, Inside Sales or Maintenance / Service Renewals experience is all highly relevant) skills

Spanish Language is required Excellent written and verbal communication skills

English Language- written and verbal communications skills

Excellent oral communication and writing skills- Proficiency in English

Works both independently and in team environments and can manage multiple priorities

Highly proficient computer skills including internet, SFDC, email, MS Word, Excel, PowerPoint

Preferred Qualifications

Bachelor’s Degree- Business Management or related

Inside Sales, Previous License Compliance, or Renewals experience

Understanding of software licensing models, license agreements, and contracts. Previous experience dealing with principles, owners and executives in sales situations and / or collections

French and / or Portuguese Language skill is a Plus

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world.

Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.

We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

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