Chief Digital Strategist, Mobile
San Jose
hace 2 días

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

As Chief Digital Strategist, Mobile, you will serve on the Leadership team of one of Adobe Professional Services ’ largest customers in the mobile space, interfacing with our internal account executives as well as the customer’s executive leadership team to drive alignment and awareness of strategic objectives, value realization, and strategy engagement quality across all dimensions of digital marketing strategy consulting including content, data platforms and insights, change management, operating model, etc .

More specifically, you will :

  • Oversee various strategy engagements for the client on behalf of Adobe Consulting Services : You will ensure the work of our Lead and team strategists is of the highest quality, driving Adobe platform success and customer satisfaction.
  • You will find joy in leaving no stone unturned in resolving issues, collaborating with the customer and internal stakeholders to drive outcomes, and offering solutions to the client , by paying attention to other details that may have been ignored.

  • Establish and maintain long-term relationships with the customer and Adobe’s executive stakeholders : You will thrive in this position by establishing and growing your network at Adobe and at the customer.
  • The fruit of your relationship capabilities will be additional growth in program revenue and the footing from which to navigate strategic and escalation conversations , both with the customer and our internal stakeholders .

    You will be able to reset internal and customer expectations when unrealistic or unaligned with driving the greatest value for Adobe or the customer’s long-term objectives.

  • Be an Expert Advisor to the customer : As our rapidly growing customer goes through the challenges of that growth, you will be a trusted advisor to their executive teams, helping them to make useful and relevant strategy decisions to create the change that benefits the ir team and customers.
  • Exhibit extremely creative p roblem-solving abilities : You will render help to customer and Adobe team members in difficult situations - including misaligned technology expectations and capabilities, internal challenges, and statement of work-to-deliverability issues by making proactive, prescriptive recommendations for go-forward paths and resolution .
  • You will come in when there is a tough nut to crack and ensure that maximum impact i s delivered .

  • Provide strong m entorship : You will invest in training and mentoring the other strategists and collaborate with other solution team leaders who will benefit from your strong executive presence, strategy problem solving, and customer outcome orientation skills.
  • You will help build the strategy team that services this customer.

    S kills Required to be Successful

    Being a successful Chief Digital Strategist will require that you possess certain skills and excel at them. This is because these skills are used in meeting the needs of an extremely valuable and dynamic customer .

    The three basic skills include the following :

    Excellence in w orking with both individual contributors and executive stakeholders : Within Adobe Consulting Services, your success is attributed to teamwork and leadership, as well as presence to influence executive stakeholders to drive your POV to fruition .

    Thus , to be a successful Chief Digital Strategist, then you must know how to join teams and contribute immensely to unveiling and solving the strategy problems of the client , while also doing the same thing with the customer’s stakeholder s.

    Proven Problem Solving Ability : Adobe has promise d to deliver change that will transform the customer’s business with our technology and our methodologies to drive sustainable change.

    As a Chief Digital Strategist , you are at the center of this mission, so you must get ready to face challenges squarely and solve them.

    Good at Building Relationships : As stated earlier, you must be a social being with a good network. You must also know how to communicate properly both orally and in writing.

    Being professional and maintaining healthy conversations with clients will help you birth new relationships and convert relationships to value .

    A passion for mobile

    1 0 + years working within digital marketing, including 10+ years focused on use case & technology workflow adoption, operating model design and change management for digital marketing technologies and platforms

    Excels and brings gravitas in front of customers

    Substantive experience at a top tier consulting firm with highly technical cloud or data technologies, or within a large enterprise marketing team at a mobile or telco company

    Best in class conflict resolution and negotiation skills

    Experience developing team members to establish and grow C-Level relationships with an ability to simplify and communicate complex topics to an audience with various functional knowledge

    Excellent presentation skills including public speaking, meeting facilitation and white boarding

    Exemplary analytical and financial acumen

    Enjoy working in a fast-paced and often ambiguous environment

    Willing to travel

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