How you’ll make an impact
When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery.
With revenues of $22 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
What will you do?
Manage a portfolio of 300 to 600 accounts valued at $9 to $12 million of AR. The candidate will manage all aspects of customer interaction from invoicing to cash and be the primary contact for problem resolution for customers in their portfolio.
Expect a high degree of telephone and email communication with customers, customer service, sales team, and vendors to problem solve and facilitate payment of invoices.
Be able to resolve issues in a professional and customer focused manner while continuing to adhere to credit department policy.
Develop a strong working knowledge of our invoicing system as well as customer systems; Interface with the sales team and IT teams to resolve customer issues around pricing, short shipments, invalid PO numbers, billing method problems, etc.
perform at levels that achieve or exceed monthly goals. Ability to communicate with various levels of personnel at the customer location as well as within Thermo Fisher Scientific.
Key Responsibilities :
How you will get here?
This position has not been approved for Relocation Assistance.
Residence Card free of condition will be required in case you are not a Costa Rica citizen .