Web Analyst (511440)
The California State University
San Jose
hace 3 días

Description : Job Summary

Job Summary

Reporting to the Dean of the College of Professional and Global Education and receiving work lead direction from the Associate Director of Data and Digital Services, the Web Analyst works with the Webmaster in the development and maintenance of websites and for the College of Professional and Global Education (CP&GE) to support its recruitment and outreach programs.

This position works on day-to-day web related tasks, as well as long-range projects. The Web Analyst is responsible for the update and maintenance of the CPGE websites and the creation of html templates for CPGE’s Customer Relationship Management (CRM) or other marketing related database systems.

This position assists with the web applications utilized on the CPGE websites.

Key Responsibilities

  • Helps create web forms and documents for websites
  • Tracks and manages CPGE content owners’ access to websites
  • Provides training for staff on web programs and applications
  • Creates and generates web analytic reports and metrics
  • Tests and reviews websites for accuracy and broken links
  • Develops and maintains templates for forms, email communications, letters, etc.
  • Ensures that SJSU and CPGE web design styles are followed
  • Coordinates surveys as directed
  • Provides technical support to end users, diagnosing and resolving web related problems
  • Develops end user training material and provides training for key users with varying skill levels
  • Knowledge, Skills & Abilities

  • Knowledge of responsive mobile first design
  • Working knowledge of Google Analytics
  • Skilled in front-end code development, specifically HTML, CSS, and JavaScript
  • Knowledge and understanding of copyright policy and design terminology and policies for using stock photos, royalty free images
  • Ability to communicate technical concepts in plain language and collaborate with staff whose expertise lies in other areas
  • Strong organizational, problem-solving, time management, fine attention to detail, and analytical skills
  • Required Qualifications

  • Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study
  • Three years of experience supporting information systems and technology
  • Preferred Qualifications

  • Bachelor's degree in web design multimedia, information systems, educational technology, communications, or related fields
  • Working experience with HTML and CSS
  • Experience with Google Analytics / Tag Manager
  • Experience creating html email and working with mass mailing services such as Constant Contact or Pardot
  • Experience using Adobe Creative Suite, and graphic skills
  • Experience with modern social media, digital advertising tactics and strategies
  • Excellent customer service skills. Customer Service experience
  • Excellent written communication skills (Based on application materials)
  • Experience working with Customer Relationship Management systems (such as Salesforce) and software is a plus
  • Compensation

    Classification : Information Technology Consultant - Career

    Anticipated Hiring Range : $4,907 / month - $5,725 / month

    Salary Range : $4,372 / month - $10,792 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .

    Application Procedure

    Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :

  • Resume
  • Letter of Interest
  • All applicants must apply within the specified application period : April 22, 2022 through May 16, 2022 . This position is open until filled;
  • however, applications received after screening has begun will be considered at the discretion of the university.

    University Personnel

    CSU Vaccination Policy

    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.

    Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment.

    The system wide policy can be found at and questions may be sent to .

    Additional Information

    Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

    Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

    The standard background check includes : criminal check, employment and education verification. Depending on the position, a motor vehicle and / or credit check may be required.

    All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting.

    SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


    All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification :

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming.

    The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years.

    A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at or by email at .

    Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at .

    The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus.

    A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at or by email at .

    Equal Employment Statement

    San José State University (SJSU) is an Equal Opportunity / Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

    This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

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